Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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The app is tremendous and has generated an abundance of qualified leads for us. However, what's even more impressive is the teams unrelenting desire to help us get users to convert. They are constantly pushing us to improve what we are doing and take advantage of new features to increase our conversion rate. A truly top notch company.
Hey there,
I would like to take the moment to thank you for your very kind review, it was a pleasure assisting you and we are delighted that you have had a positive experience with OptiMonk :)
As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help
Kind Regards
Chris
OptiMonk Success!
So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.
Hey Julia,
Anna from OptiMonk Support is here :)
I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well.
I wish you an amazing week ahead and all the best for your business as well :)
Anna from OptiMonk
I was having issues seeing the pop up and reached out for help and received a response the same day and the matter was resolved. I was missing a value in the cart section. Love this app so far!
Hi there,
Thank you so much for taking the time to write your kind review!
We are happy to hear that we could help you to sort out the issue and we wish you a lot of success with your store!
Please feel free to reach out to us anytime in case you need further help with anything, and we would be more than happy to help. :)
Kind regards,
Brittany from the OptiMonk Support Team
Tremendous support by Chris and the best popup app I could have found!
Hey there,
It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)
We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!
I wish you all the best with your OptiMonk campaigns and business adventures.
Best Regards,
Chris
OptiMonk Support
Optimonk support crew is amazing and were able to help with a very specific request. The support crew are very responsive and very helpful.
Hi there,
We really appreciate your kind words!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Sara from OptiMonk
First time downloaded it. Before this app, I try out many other apps. I am happy with this and finally I can find something I like. Thanks.
Hey There! I'm so glad that you like the app and congrats on your first campaign! Please feel free to reach out to our team if we can be of any assistance. Have a great one. Anna from OptiMonk
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Hey There,
We're really grateful for your kind words and delighted to be working with you! :)
As always, if you need anything we're happy to help :)
Warm Regards,
Sarah & the OptiMonk team
Amazing app and the customer service and response time is A+. I still have much to learn but very excited about what is being offered.
Hi Joshua,
Thank you very much for this nice review, I really appreciate it! :)
I would be more than happy to help you anytime you need it, just let me know.
Best regards,
Réka from the OptiMonk team
This is a great app! I can't believe the customization available and the customer service was happy to answer all my questions. Highly recommend!
Hi Ashley,
I'm so glad that you were satisfied with the support you received from me.
If you have any questions in the future, please don't hesitate to get back to me via email or you can also reach out to us via chat.
I wish you a lot of success with our app and also with your business! :)
Have a lovely week ahead,
Anna from OptiMonk
I use Optimonk and the app features are awesome and definitely increase conversion. Additionally, the support they provide (thank you Anna) is outstanding.
Hi,
I really appreciate you taking your time to provide us with your opinion, it means a lot to the OptiMonk support team! :)
As always, if you have any questions or need assistance with anything please contact us and we will be more than happy to help you.
I wish you all the best for 2022,
Kind Regards
Chris from OptiMonk