Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

February 26, 2024

Rudolf has been a very supportive and helpful staff on timely manner. Good job guys!!!

OZFitTech
Australia
30 minutes using the app
OptiMonk replied March 11, 2024

Dear OZFitTech Team,

Thank you so much for your review, I'm very glad I could help you solve your inquiry, as always, please let us know if you need anything :)

Best,
Rudolf and the OptiMonk Team

November 16, 2023

OptiMonk is an amazing app! It has so many options to improve your subscribe rate, conversion rate, and much more. Every template is fully customizable and easy to use. Also, the most important thing is that their support is always available to chat and answer any questions or concerns you might have. Highly recommend!

GREEN ECO DREAM
United States
23 days using the app
OptiMonk replied November 29, 2023

Hey There,

We are so delighted to hear you find our tool useful and easy to use! We're happy to be working with you :)

As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help!

Kind Regards,
OptiMonk Success Team

March 4, 2024

Awesome team help.
Helpful Team

Counselling With GC
India
About 3 hours using the app
OptiMonk replied March 11, 2024

Hi There,

We really do appreciate your kind words, our most important focus is customer satisfaction, and we are glad you're satisfied with the support received from us!

Best Regards,

Sarah
OptiMonk Team

November 27, 2023

Great app, for free, Support crazy good and crazy fast, No watermarks, what more you want for free

Velusis
Czechia
2 months using the app
OptiMonk replied November 29, 2023

Hey There,

Thank you so much for your kind words, we really appreciate it! :)

As always, do reach out to us if you have any questions or need further assistance in the future and we will be more than happy to help!

Kind Regards,
OptiMonk Team

November 15, 2023

Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...

Pretavoir
United Kingdom
11 months using the app
OptiMonk replied November 29, 2023

Hey There,

We're really grateful for your kind words and delighted to be working with you! :)

As always, if you need anything we're happy to help :)

Warm Regards,

Sarah & the OptiMonk team

January 3, 2024

Great with very nice customer service

By EMMSA
United States
2 days using the app
OptiMonk replied January 15, 2024

Hi,

Thank you so much, we're happy to hear you're satisfied with the customer support!😊

Kind Regards,

OptiMonk Team

November 29, 2023

I recently integrated the OptiMonk into my website, and I must say, it's been an absolutely amazing experience! The app itself is a game-changer, seamlessly blending into my site and enhancing the overall user experience. Plus, making it look so much nicer and pro! Also, the support team is amazing. They're not just quick to respond; they're genuinely dedicated to helping you succeed. Every query I had was addressed with such efficiency and friendliness, making the whole process a breeze. I'm genuinely excited to see where my website will go with this fantastic add-on. Highly recommended for anyone looking to elevate their website. Thanks so much, Team OptiMonk! xx

adaptobliss
United States
About 14 hours using the app
OptiMonk replied January 15, 2024

Hey There!

We are utterly grateful for your kind words and review, our support team is extremely happy to hear that you find the team helpful.
We're happy to have you and your business on board with us, and we hope to work together for a long time!

As always, let us know if you need any assistance, we'll be happy to help :)

Kind Regards,
OptiMonk Support Team

November 10, 2023

The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.

atlasrosedarkromance
Australia
2 months using the app
OptiMonk replied November 13, 2023

Hi there,

Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way.

We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out.

Cheers,
Chris from OptiMonk

October 26, 2023

Real good app. Special thanks to Rudolf and Chris who has helped me many times always quickly without any problems. I really recommend the app.

Tukkukoira
Finland
4 months using the app
OptiMonk replied October 30, 2023

Hey there,

We're thrilled to hear that you're enjoying the app! Thank you for your kind words and recommendation. Our goal is to always provide efficient and hassle-free support, and we're glad that we could meet your expectations. If you have any more questions or need further assistance, please feel free to reach out. We truly appreciate your support and recommendation!

Kind regards,
Chris and Rudolf from OptiMonk

November 28, 2023

Chris was very helpful in setting up the application for my business.

The Coastal Flower Boutique
United States
About 1 month using the app
OptiMonk replied January 15, 2024

Hey There!

Thank you so much for your kind review, we are very happy to hear you were satisfied with the support from Chris, as always, we're here to help! :)

Kind Regards,
OptiMonk Support Team