Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

July 21, 2020

This is a great application, the library has many templates available for you to choose, there are many triggers for you to target customers in the best way. I recommend you definitely give it a try. Support is awesome.

1st Ireland
United States
11 months using the app
OptiMonk replied July 28, 2020

Hi,

Thank you for your great feedback, it means a lot to us.

It is so good to see that you enjoy using our different templates and targeting rules. We put a great emphasis on improvement so it is a delight to see that our customers appreciate our efforts.

Thank you for being part of our community,

Best,
OptiMonk Team

November 30, 2021

So far so good. easy walk though and fast to get started. looking forward to adding this to my website.

Herzog
United States
11 months using the app
OptiMonk replied November 30, 2021

Hi There,

Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)

If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com

I wish you the best of luck with your campaigns,

Anna from OptiMonk

October 27, 2021

Great app, and the service is fast and helpfull. The best app i have had for days, and it serves all the needed functions!

Dripfashion
Denmark
11 months using the app
OptiMonk replied October 27, 2021

Hi Emil,

Thanks for having a live chat with me today!

I'm super happy that you are satisfied with our app and the Support Team as well! <3

Thank you for taking the time to share your opinion, we really appreciate it!

Anna & the OptiMonk Support Team

June 14, 2017

Great app!
Very easy to use, converting very well.

Doggymarket
United States
11 months using the app
December 10, 2019

Mother of all pop-ups! Thanks guys. They even offer a free plan, not all apps allow free plans especially for exit intent pop up. Kudos

Boujeee Hub
Nigeria
11 months using the app
August 21, 2019

I am using this app to try improve conversions from web site traffic. Looks very good so far. Looks impressive.

myprinterstore
South Africa
11 months using the app
September 12, 2022

Straightforward to use and easy to set-up, we use this app with considerable success for exit-intent pop-ups. Conversion rates are good. Definitely recommended.

The Shredder Warehouse
United Kingdom
11 months using the app
OptiMonk replied September 13, 2022

Hi Phil! Thank you so much for the review 😍 We are so happy to hear about your positive experience with OptiMonk. We wish you a lot of success with your business and please feel free to reach out to us if you need assistance in the future. Have a lovely day ahead ☀️ Zsofi from OptiMonk

January 12, 2022

Our shop is still in trail phase, but till now the Optimonk looks perfect to us and their customer support is even better. Looking forward to implement it into the live version of our kiddoshop.sk

kiddoshop.sk
Slovakia
11 months using the app
OptiMonk replied January 12, 2022

Hi Pavol,

It's Anna from OptiMonk.

I'd like to thank you once again for your lovely review, and I can't wait to see the first results of OptiMonk on your site.

We'll be happy to provide you with campaign ideas and help you to get the most out of OptiMonk! :)

Feel free to contact us anytime and I wish you the best of luck launching kiddoshop! <3

Anna

December 28, 2022

Very easy to navigate and create campagnes.
I had an issue, which was fixed by the support within 2 hours - super fast - Thank you Sara!

Totally recomendable!

Peagrass
Germany
11 months using the app
OptiMonk replied December 28, 2022

Hey,

Thanks for taking the time to share your opinion, I was very happy to assist you yesterday! I am very happy that you decided to give OptiMonk a chance, and even happier about your good experiences so far.
Thank you for being so kind and I wish you a lot of success with your business! :)

Sara from OptiMonk Support

May 11, 2019

They made it so professional, everything looks beautiful, I really love it. Easy to install, customer service great. Thank you!

Trendy21Store
Serbia
11 months using the app