Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Great app and pretty easy to use. The templates need a bit of work, but it is relatively simple to customize (more simple than almost any other app). Well done by Ezra Firestone
Really loved their templates and the abilities to customize them! Also, they are really helpful and fast responding to any question you may ask! Recommend!
Hi there,
We are happy to hear that you like our templates and that you find our support helpful :)
It truly means a lot to our small, hardworking team.
Have a lovely day ahead,
Sara from OptiMonk
Can't wait to see this through! So excited, the features are fantastic! This is exactly what i have been looking for.
Hey there,
Thank you so much for your 5 star review, it means a lot to the OptiMonk team :)
Please do let us know if you have any questions or need help with anything with the OptiMonk app and we will be more than happy to assist you :)
I wish you all the best and success for 2022
Kind Regards
Chris from the OptiMonk support team
“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell
And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!
The Amazon Factory Store Team
Dear Amazon Factory Store Team,
Thank you very much for this lovely review, it was heartwarming to read!
Feel free to reach out to us if you need any help, I would be happy to assist you again :)
Have a beautiful day and wishing you the best ☀️
Kind regards,
Réka
Great customer-support!!! Emil saved my day! Thank you so much! He explained everything in detail! Simply awesome!
Hey there,
Thank you for your positive review! We're delighted to hear that you had a great experience with our team. This truly provides a great motivation for us to continue delivering exceptional service.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Kind regards,
Emil from OptiMonk
Just a quick review of Optimonk from me. I tested good few apps and I believe Optimonk is the best. I love the easy AB testing, I love the NANOBAR that definitely is a super CONVERSION BOOSTER. I'm very happy with the support, they reply very fast and you can quickly chat for a fast solution. All it needs now is more mobile optimised templates and it will be perfect!
I highly recommend this app to anyone looking to build there email list and increase on-page conversion rates. The templates are easy to use and update to match my branding and there are a ton of options depending on what you need for your store. They also send out emails with template suggestions and a lot of case studies that I try to follow where applicable. I recently followed their suggestions from one case study that helped deliver results for my Valentine's Day sales. I used a V-Day pop-up to get people to sign up to my list before the sale and then guided pop-ups on the day of the sale to increase conversion for my sale item and decrease cart-abandonment. I also used a V-day exit intent pop-up that had a 15% CR. When I'm not running a sale I use three different pop-ups (all at the suggestion of Optimonk) that target different types of visitors.
Hi There,
Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)
If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com
I wish you the best of luck with your campaigns,
Tom from OptiMonk
So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!
Hi there,
Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better.
We are glad that we have managed to meet your needs and help you run your campaign.
Looking forward to serving you in the future!
Best Wishes
Emil - OptiMonk
Simple et claire d'utilisation, et surtout un chat avec une vraie personne pour nous aider à la personnalisation. Merci Sara !
Bonjour à tous,
Je vous remercie pour vos aimables paroles!
Je vous souhaite bonne chance pour vos campagnes et n'hésitez pas à me contacter à tout moment.
Sara <3
That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.
Hi There,
Thank you so much for sharing your opinion!
OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.
As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)
I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!
I wish you all the best for the future,
Anna from OptiMonk