Reviews (904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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Great customer support as well as a great tool for exit offers. Strongly recommend.
Great app and easy to use. Also, the staff are so helpful! Amazing! I love their customer service! really recommend OptiMonk!
Hello :)
It's really good to hear that you're satisfied with the app and with our Support Team as well. We all appreciate your kind words!!
Feel free to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help. :)
I wish you a great week ahead,
Anna from OptiMonk
Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.
Hey there,
We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.
We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.
Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.
Best regards,
Emil from OptiMonk
Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!
Hi there,
It's Chris here, I hope you are well :)
I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.
As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help
I wish you all the best with your campaign
Kind Regards
Chris
Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen
Hallo daar,
Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏
Met vriendelijke groeten,
Sarah & Emil van Ondersteuning
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Hey There,
Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏
Kind Regards,
Sarah & Emil from Support
I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!
Hi Shannon,
Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3
If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.
Have a lovely day ahead,
Anna from OptiMonk
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there,
Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.
We take great pride in providing excellent service to our customers, and your feedback means a lot to us.
If you require help or have any questions, just give us a shout.
Kind regards,
Emil from OptiMonk
I used this app for create a pop up. it' the great service. if i have the questions the support give me the right assistance
Hi Francesca,
I'm really happy that you've been satisfied with our app and the team during these past 10 months and I hope that you'll stay with us for the next few years as well!!
Please feel free to reach out anytime you have questions. :-)
Anna from OptiMonk
Complete game changer! The app is easy to use and really made a difference. It helped us get 500 sign ups ( in 11 days) from users that were otherwise going to exit our site. That helped reduce our bounce rate and fed the best giveaway we have ever ran on our site.
www.liveinfinitely.com
Great support from their team and easy setup. I checked the stats provided, and they are pretty relevant as well.
Hey Brice! It's Zsofi from OptiMonk. Many thanks for your kind words, we really appreciate them! 😊 And please feel free to reach out again in the future if you have questions or need assistance. 🙏