OptiMonk: Popup, CRO, A/B Test , 876 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.
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I highly recommend this app to anyone looking to build there email list and increase on-page conversion rates. The templates are easy to use and update to match my branding and there are a ton of options depending on what you need for your store. They also send out emails with template suggestions and a lot of case studies that I try to follow where applicable. I recently followed their suggestions from one case study that helped deliver results for my Valentine's Day sales. I used a V-Day pop-up to get people to sign up to my list before the sale and then guided pop-ups on the day of the sale to increase conversion for my sale item and decrease cart-abandonment. I also used a V-day exit intent pop-up that had a 15% CR. When I'm not running a sale I use three different pop-ups (all at the suggestion of Optimonk) that target different types of visitors.
Hi There,
Thank you for sharing your first impressions, I'm very glad to hear that you like the app so far! :)
If any questions come up later on or you need advice about which campaigns would be ideal for your site, please don't hesitate to get in touch with our Support Team via chat or at support@optimonk.com
I wish you the best of luck with your campaigns,
Tom from OptiMonk
So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!
Hi there,
Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better.
We are glad that we have managed to meet your needs and help you run your campaign.
Looking forward to serving you in the future!
Best Wishes
Emil - OptiMonk
That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.
Hi There,
Thank you so much for sharing your opinion!
OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.
As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)
I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!
I wish you all the best for the future,
Anna from OptiMonk
Great customer support as well as a great tool for exit offers. Strongly recommend.
Thanks to Emil, we are able to correctly get our leads! I am very pleased with the app and would say "give it a try" to anyone who is interested in growing their store.
Hey there,
We would like to express our sincerest gratitude for the glowing review you shared with us. It is feedback like yours that truly motivates us to continue providing exceptional products and services to our valued customers.
We are delighted to hear that you had a positive experience with us and that our efforts did not go unnoticed. We take great pride in our work and are thrilled to see that our hard work has paid off.
Thank you once again for taking the time to share your positive feedback with us. We are grateful for your support and look forward to serving you again in the future.
Best regards,
Emil from OptiMonk
Great app and easy to use. Also, the staff are so helpful! Amazing! I love their customer service! really recommend OptiMonk!
Hello :)
It's really good to hear that you're satisfied with the app and with our Support Team as well. We all appreciate your kind words!!
Feel free to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help. :)
I wish you a great week ahead,
Anna from OptiMonk
Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there,
Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.
It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.
Please don't hesitate to contact us if you need any further assistance or have any feedback to share.
Best regards,
Emil from OptiMonk
Absolutely amazing customer service, response times, and helpfullness. The application is extremely customizable.
Hey there,
Thank you so much for taking the time to write this positive review! We're thrilled to hear that you enjoyed our service and that we were able to meet your expectations.
We take great pride in providing excellent service to our customers, and your feedback means a lot to us.
If you require help or have any questions, just give us a shout.
Kind regards,
Emil from OptiMonk
Their app is very intuitive and easy to use, they have the best customer service and technical support, they helped me with absolutely all my doubts and made everything work correctly, their team is amazing, I really recommend them!
Hi there,
It's Chris here, I hope you are well :)
I just wanted to thank you for your kind words in your review and that it was an absolute pleasure assisting you with your campaign.
As always, if you need help with anything else regarding your OptiMonk campaigns just reach out to us and we will be more than happy to help
I wish you all the best with your campaign
Kind Regards
Chris
Heel tevreden van deze app. Heel gebruiksvriendelijk en heel goede helpdesk! Wanneer je vastloopt wordt je heel snel geholpen
Hallo daar,
Heel erg bedankt voor je vriendelijke woorden, we stellen je beoordeling zeer op prijs en we zijn zo blij dat je onze app leuk vindt! We hopen u tevreden te houden😊🙏
Met vriendelijke groeten,
Sarah & Emil van Ondersteuning
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Hey There,
Thank you so much for your kind words, we highly appreciate your review and we are so glad that you like our app! We hope to keep you satisfied😊🙏
Kind Regards,
Sarah & Emil from Support