Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

February 13, 2019

Best popup app and great customer service! It’s easy to setup and my conversions have doubled since I started to use.

Sissora
Hungary
6 months using the app
December 16, 2021

Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!

EarthPup
Canada
6 months using the app
OptiMonk replied December 21, 2021

Hi there,

Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)

As always if you need any help with anything or have any questions then please do let us know

Kind Regards
Chris

April 12, 2017

Great Service & Support. I have been using from past one month and it has started giving me results desired. Would encourage you to try Optimonk, it anyway comes with free trial without asking for any credit card info.

Soshaindia
India
6 months using the app
October 18, 2022

sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.

ultra green
Germany
6 months using the app
OptiMonk replied October 18, 2022

Hallo,

vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)

Wir wünschen Ihnen viel Erfolg mit OptiMonk!

Anna

July 23, 2018

Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.

Dancing Tiger
India
6 months using the app
November 23, 2022

This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!

AimeesEdventuresLLC
United States
6 months using the app
OptiMonk replied November 28, 2022

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

November 12, 2021

Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.

GlobNet
United States
6 months using the app
OptiMonk replied November 24, 2021

Hi,

I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)

If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com

We always appreciate the insights of our users! :)

Thank you very much once again.

Anna from OptiMonk

Edited October 1, 2019

Great for new online stores. Easy to use and top notch user experience. Not disappointed with this new addition to my store.

Amrapalli Design & Couture
Mauritius
6 months using the app
August 3, 2018

Super easy to use, works exactly as advertised, excellent support, lots of helpful hints along the way, and the price is extremely reasonable. We moved from another platform which was charging close to 5 times more and delivering a lot less. We couldn't be happier with Optimonk.

Hificentre
Canada
6 months using the app
August 12, 2022

User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.

koko+kind
United Kingdom
6 months using the app
OptiMonk replied August 16, 2022

Hey there,

I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on.

Thank you,
Anna