Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 8, 2019

the app is nice and i was able to create 3 different campaigns. the good thing about this app is that its giving the users to add more options

Bloomerichic
Qatar
4 months using the app
Edited July 21, 2020

I've been using the Lucky Wheel popup from this app and I've had good conversion rates from it. It was pretty easy to set up and they have a lot of templates available. I had a cosmetic fix that I need and one of their developers made the fix quickly and was very pleasant.

Update: The support from this team is amazing! They are super willing to meet with you and help you find more ways to increase your increase rates. One of my favorite apps!

Tiny Beast Designs
United States
4 months using the app
OptiMonk replied June 5, 2020

Hi,

Thank you for your awesome feedback.

We are so happy to see that you use our system seamlessly. Way to go :)

Have a great day,

Best,
OptiMonk Team

October 3, 2016

Awesome plugin, so easy to set up and fantastic service too!

Priority Chef
United States
4 months using the app
March 28, 2023

Sara was absolutely amazing and helped us set up the entire campaign. From the popup to teaser, to css based selector. Will use for all my stores.

Oxygen Lighting Shop
United States
4 months using the app
OptiMonk replied March 30, 2023

Hi there,

Thank you so much for your positive feedback! We are happy to have you here, and it was a pleasure assisting you!
Thank you for being so kind and I wish you a lot of success with your business! :)

Sara from the OptiMonk Support Team

February 5, 2021

The app itself has immense potential, and the quality of the support I got when I had issues (with my theme) is outstanding. Thank you!

Gemiss Ékszer
Hungary
4 months using the app
OptiMonk replied February 8, 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We are more than happy to assist you anytime :)

Best,
Réka and the OptiMonk Support Team

January 6, 2022

Great pop up app. Very easy to use and amazing features. Recommend a 100% for e-commerce businesses.

#VDR
Portugal
4 months using the app
OptiMonk replied January 6, 2022

Hey There,

We're working hard on making our app more and more user-friendly and I'm glad you like it! :)

Thank you very much for sharing your opinion and please feel free to reach out to us via chat if you need any assistance.

Have a great day,

Anna

February 24, 2023

Aplicativo muito bom e completo. o pessoal do suporte é muito bom e estão me ajudando a configurar o que eu preciso. recomendo muito!

SHOPION OFICIAL
Brazil
4 months using the app
OptiMonk replied February 24, 2023

Muito obrigado por suas amáveis ​​palavras, estou tão feliz que você tenha ficado satisfeito com a nossa ajuda! 😊 Se você precisar de mais assistência no futuro, estamos aqui para ajudar. 🙏 Zsofi da equipe de suporte OptiMonk

December 16, 2022

Great way to help your site and business. I was having trouble with updating my campaign and I was able to get everything I needed done with the help of Emil. Very helpful and I would recommend this app.

LoveLee Beauty
United States
4 months using the app
OptiMonk replied December 28, 2022

Hi there,

It’s great to hear that you had a positive experience at OptiMonk. We are happy to hear that our hard work has paid off! If there’s anything we can do to serve you further, let us know.

Emil from OptiMonk

Edited November 15, 2019

This app is crazy. It's increasing my conversion rate and the design here are awesome!! Thanks you for the great work

Mumbrella.fr
Switzerland
4 months using the app
September 15, 2021

Early days using the app but super user friendly so far and the templates are better than other platforms I've looked at

Premium Health Japan
Japan
4 months using the app
OptiMonk replied September 15, 2021

Hi,

Thank you for your feedback!

We are so happy to see that you are satisfied with our app and you find it easy to use. We also put a lot of heart into our popup templates, so it is an honest pleasure to see that you find them good-looking!

Have a great time while using OptiMonk and please see us with any upcoming questions.

Best,
Tom from the OptiMonk Team