Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

March 14, 2020

wow great app easy to use and free this one its going to make sells for me nice and easy to customize

hustlelifestyle
South Africa
3 months using the app
August 22, 2022

Just started using this app but it is doing well for us so far! Hope this app will continue to get us more conversion!

cosy
Australia
3 months using the app
OptiMonk replied August 22, 2022

Hi There,

Thanks a lot for sharing your opinion, it means so much to our hard-working Support Team! <3

I wish you good luck with your business and I hope that OptiMonk will help you increase your conversions and sales!

Have a nice day,

Anna from OptiMonk

July 29, 2022

Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.

Beretta Gallery USA
United States
3 months using the app
OptiMonk replied July 29, 2022

Hey,

Thank you so much for your kind review :)

It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures.

Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead

Kind Regards
Chris

Edited August 6, 2020

I must update my review. They went beyond to help me out with my problem. They took the time and days to keep me updated on what really was going on in my site affecting my other applications as well. Tamas was excellent and beyond!
Thank you for your assistance and resolving my issue

JBGREENOCEAN Clothing Store
United States
3 months using the app
OptiMonk replied August 6, 2020

Hi Jackeline,

Thank you so much for your kind words it means the world to us :)

My team and I are super happy that the issue has been resolved for you and should you need anything else from us, the OptiMonk Support team is always here for you!

Best,
Tamas

December 18, 2020

What a great app! So many customizable features. The templates are great too! It definitely has increased my sales.

Furly Curly Pet Supplies
United Kingdom
3 months using the app
OptiMonk replied January 4, 2021

Hi,

Thank you so much for your feedback. We are happy to hear that you are enjoying our app and its templates :) We wish you every success in the future!

Best,
OptiMonk Support Team

August 3, 2019

I have been able to track my users that are abandoning there carts and using that to create different email promotions its been great.

Legends Gold Co
United States
3 months using the app
August 20, 2021

Very simple and powerfull app, syncs very well with your site and responsive style, both the appearance and the content of the pop up is elegant

Wish4nails™
Chile
3 months using the app
OptiMonk replied August 23, 2021

Hi There,

We’d just like to thank you for taking the time to write this kind review!

We are glad to hear that you enjoy using our app and that you've found it elegant and easy to use :)

Please feel free to reach out to us anytime if you need any assistance.

Kind regards,

The OptiMonk Support Team

February 20, 2022

Super intuitive platform, easy to use for first time E-commerce enthusiasts. I'm looking forward to seeing how my first campaign does!

ALLNEWCULTURE
United States
3 months using the app
OptiMonk replied February 20, 2022

Hi,

I'm so glad you like our platform!! :-)

Congratulations on your first campaign and please feel free to reach out to our team via chat or at support@optimonk.com if you need any campaign advice or assistance with your account.

Have a great day,

Anna from OptiMonk

Edited January 29, 2020

One of the most powerful popup tools on shopify. Couldnt be more happy with it. The pricing model is also very fair.

WetSamurai
Germany
3 months using the app
December 16, 2022

Easy, understandable, and rich interface. Also the support team is so effective, fixed all my problems in a few minutes.

My Domestic Friend
Türkiye
3 months using the app
OptiMonk replied December 23, 2022

Hi there,

Thank you for your positive review. We take pride in providing excellent service and we're thrilled to know that you had a great experience with us.

If you need assistance or have any questions, just give us a shout and we'll be there for you.

Kind regards,
Emil from OptiMonk