Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its versatile features beyond pop-ups, including customizable templates and a user-friendly interface. Many find it effective in boosting subscribe and conversion rates. The app's customer service is praised for its quick and dedicated support. The free version is also appreciated for its comprehensive features, offering great value. It's recognized as a crucial tool for generating qualified leads and increasing conversion rates.

Edited June 21, 2021

I ran into the problem of getting my campaigns to show up on my store. But it was not really a problem, it was a question of my poor knowledge of the working of cookies. Thanks Aniko for quickly sorting it out and educating me on the situation. My campaign is actually working beautiful.

clicksworth
Nigeria
3 months using the app
OptiMonk replied June 21, 2021

Hello Olatunde,

Thank you so much for your awesome feedback, it truly means a lot to me and our team.
I love your webshop and also the campaigns you have created.
I'm a dog person too, so I really enjoyed looking through your website. :)

Have a great week ahead!

Kind Regards
Aniko from OptiMonk Support Team

July 13, 2019

This app is really easy to use and can be customized to fit your website. It's too early to tell if it will help conversions, but it seems promising.

Mommy & Me Gifts
Canada
3 months using the app
July 6, 2019

Exit Intent Pop-Ups By OptiMonk is a great way to gain subscribers, promote a deal or salvage website abandoners. The app is fully customizable on the free plan but extra customization allowed with paid subscription. Check out how I use the free plan at www.tieflyclothing.com.

Tie-Fly
United States
3 months using the app
January 6, 2017

Optmonk's templates are perfect for the busy business owner. It only took me 10 minutes to set up my first campaign. They have fantastic customer service and really care about you getting the most out of the ap. I would highly recommend optimonk.

Ltorganics
United States
3 months using the app
June 29, 2022

Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.

ZenARTSupplies | Inspiring the Artist in Everyone
United Kingdom
3 months using the app
OptiMonk replied June 29, 2022

Hi Roberto,

Wow! Amazing product feedback, thank you so much! I already forwarded it to our Product Team and I hope that we can improve our app to make things easier for you :)

We're glad to have you and we hope that OptiMonk will be beneficial to you in the long run!

Have a great day,

Anna

December 18, 2017

Optimonk is a really great tool for collecting e-mail adresses and very easy to use! I really love it :-)

Notismamm
Switzerland
3 months using the app
December 11, 2019

I was highly recommended this app and after the initial exit intent design I am very happy with the design templates and the ease so far.

Eigshow Beauty
China
3 months using the app
December 1, 2019

i love this wonderfull app , it has templates and everything i need ready and easy to use

MyPetiteShop
Slovenia
3 months using the app
September 30, 2022

Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended

TREKVOSS
Germany
3 months using the app
OptiMonk replied September 30, 2022

Hi Bastian,

I was really happy to chat with you today, thank you so much for your compliments <3

Please feel free to get back to me anytime and I wish you a wonderful weekend :)

Anna from OptiMonk

May 18, 2022

Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.

boxmenswear
United Kingdom
2 months using the app
OptiMonk replied May 20, 2022

Hey Luke! Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team! <3 I wish you a great weekend ahead and please feel free to reach out anytime for assistance. Anna from OptiMonk