Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 26, 2021

Very easy to get started, use and personalize . WIll update on the progress as we continue to use. So far so good.

Royally Exotic Designers
United States
About 2 months using the app
OptiMonk replied August 27, 2021

Hi There,

Thank you for taking the time to share your opinion! :)

I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!

Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.

Have a great weekend,

OptiMonk Team

August 16, 2022

Amazing App and Support, Special Thank you to Anna for helping me when I couldn't myself. Great Teamwork within Optimonk.

CuddleCoaches
Netherlands
About 2 months using the app
OptiMonk replied August 16, 2022

Hi Niels,

I'm Anna from OptiMonk.

Once again, thank you for this really kind review and for mentioning my name. I really enjoyed talking to you and I wish you the best of luck with the Klaviyo and SMS Bump flows! :)

Have a great week ahead,

Anna

January 13, 2022

Fantastic and easy to use we definitely recommend anyone starting an online store to use this service to increase sales.

Finesse- A -Fit
United States
About 2 months using the app
OptiMonk replied January 17, 2022

Hi there,

Thank you very much for your kind review and I along with the OptiMonk team are so happy that you have found the app to be fantastic and easy :)

If you do ever need any assistance with the App or have any questions then please feel free to contact us and we will be more than happy to assist you

I wish you all the best and success for 2022

Kind Regards
Chris from the OptiMonk Support Team

July 13, 2019

This app is really easy to use and can be customized to fit your website. It's too early to tell if it will help conversions, but it seems promising.

Mommy & Me Gifts
Canada
About 2 months using the app
August 24, 2022

Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.

Biohacker Center Store
Estonia
About 2 months using the app
OptiMonk replied August 25, 2022

Hi There,

Wow, thank you so much for your compliments!! 😍

We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉

I wish you all the best,

Anna

July 6, 2022

Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.

Gentle Day
Lithuania
About 2 months using the app
OptiMonk replied July 8, 2022

Hi Vilmantė,

Thank you for your positive feedback! We're glad that you are having a great experience with OptiMonk so far and we hope you'll be satisfied in the long run! :)

If you need assistance in the future, we'll be there for you <3

Zsofi from OptiMonk

May 12, 2016

Easy to set up and recovered 75 customers (kept from exiting) in the first month. That's a minimal investment with a great return. Niki has also been helpful and responds quickly to any questions or suggestions. Highly recommend.

Great Stuff 4 Me
United States
About 2 months using the app
August 9, 2022

Love how much customization the app offers - you can edit everything very easily in the editor and set many different settings as the who the app shows up for. If there's anything that isn't straightforward, the customer support is very helpful and quick to respond! Keep it up!

Alpine Princess
Slovenia
About 2 months using the app
OptiMonk replied August 10, 2022

Hi Sandra,

Thank you so much for your kind words, you're fantastic!! ❤️

I can't wait to speak to you again, and I wish you the very best with your OptiMonk campaign!

Have a great day,

Anna

August 12, 2022

Great app, great support.
I was surprised by the speed and kindness of the application with which you can modify it.

panghalo.com
Romania
About 2 months using the app
OptiMonk replied August 16, 2022

Thank you so much for taking the time to review our app, it means a lot to us! 🙏 I wish you a lot of success with OptiMonk and as always, get in touch with us if you have any questions or need help with anything else :) <3 Zsofi from OptiMonk

Edited October 5, 2018

Easy to use.

And super supportive customer service. If you have any questions on how to use the app or what works the best, they are here for you. Highly recommended.

omeows
Australia
About 2 months using the app