Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective pop-ups and lead capturing features. They highlight its customizable templates, affordability, and easy integration. The app is praised for its user-friendly setup, unique campaign creation tool, exit popup feature, and valuable A/B testing and analytics. The customer service is frequently commended for its speed and dedication, with specific team members often mentioned for their efficient assistance. The app is recommended for its value for money and easy installation.

November 12, 2018

Love the app, especially for split testing! Excited to install it on my new store and see what it can do for us.

Ivy & Fig Women's Accessory Emporium
United States
17 days using the app
April 5, 2019

It's very hopefull! And free plan is very util too. Permit you testing to much without spam of this plugin. Thanks!

Octahue
Argentina
17 days using the app
November 14, 2022

The best Shopify app for popups so far. Wonderful designs and a lot of customizations available. Highly recommended!

Topless Wear
Italy
16 days using the app
OptiMonk replied November 15, 2022

Hey,

Wow, what a compliment! Thank you for your appreciation, we're working hard to make OptiMonk better every day.

Please feel free to reach out again if we can be of any assistance.

Anna from OptiMonk

August 19, 2022

So far I am very happy, though I'm still in my beginning month. I love the options, and the ability to customize all/most of the elements in the campaigns. When I had a question, Anna was right there on chat in mere moments, and was extremely helpful! I have no doubt that if I'm ever in need of help again, that they will be there to assist. When I'm ready to grow past the page views for the free plan, the paid plans/upgrades look very affordable. You also get emails to help you make the most of your setup. Recommend!

Amy's Coffee Mugs
United States
16 days using the app
OptiMonk replied August 22, 2022

Hi Amy,

Thanks for coming back after your nap to write this really kind review! Especially for mentioning my name, I honestly appreciate it! :)

And yes, you're right: we'll be there for you if you need any assistance. <3

Have a nice day and good luck with the app,

Anna

May 31, 2018

Fantasatic app. ever since i started using optimonk my conversions have doubled. Great choice i have made for my business his year

Purrexpress
Sweden
16 days using the app
July 6, 2021

didn't know how to do many stuff and the support went in and helped us with it all, The app is amazing

Gear Doctors
United States
16 days using the app
OptiMonk replied July 6, 2021

Hi Mike,

I'm so glad you like the app! :)

Feel free to reach out again if you need any help with your campaigns.

I wish you the best of luck with your store!

Anna from OptiMonk

June 29, 2022

It was challenging to set up at first but overall it was a great experience using Optimonk and the customer service, particularly Anna was very helpful!

THE MODEST BRAND
Singapore
15 days using the app
OptiMonk replied June 29, 2022

Hi Liling! Once again thanks a lot for your amazing review!!

I know that OptiMonk can be a bit overwhelming at the start, especially since you needed a special function, but I'm glad we could solve that with a custom code.

If you need assistance in the future, we'll be there for you <3

Anna from OptiMonk

August 26, 2019

OptiMonk is the best, you can imagine adding it on your store and start seeing its effect instantly, It is absolutely very easy to use. No other App has ever make me happier than OptiMonk, Very lovely. Thanks to you.

Substantial Kit
Nigeria
15 days using the app
August 9, 2022

The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.

www.best4vapes.uk
United Kingdom
15 days using the app
OptiMonk replied August 9, 2022

Hello Suzy,

Thank you so much for this awesome review 🤩

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. 

Sara from OptiMonk

February 4, 2022

I use OptiMonk to add a lucky wheels to our site. They help you with any question that you ask 24 hours 7 days. Awesome app to add a twist to you business.

Yira Sofia Boutique
United States
15 days using the app
OptiMonk replied February 7, 2022

Hi There,

Thank you so much for your review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :)

Please feel free to get back to us again on chat if you have any questions in the future.

Anna from OptiMonk