Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

Edited August 25, 2019

This app was extremely easy to install, setup and apply, all within a few minutes. I will see how this app goes the longer it is in use.

My Leather Wallet
Australia
17 days using the app
January 30, 2020

Muy buena app, nos ayuda mucho en el proceso "difícil" de conversión, es muy amigable en la interacción

MaferShopping
Spain
14 days using the app
Edited November 28, 2021

I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.

All Things Decorum Inc
United States
6 days using the app
OptiMonk replied December 9, 2021

Hi Linda,

Thank you once again for sharing your honest opinion.

As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently making changes to our review request process.

We never meant to push you in any way, and we're really sorry about the negative experience we caused.

Still, we are very happy that you like our app so far. If you have any questions in the future or perhaps need advice regarding how to optimize your campaigns, please feel free to reach out to us via chat or via email at support@optimonk.com

We'd be glad to assist you! :)

I wish you the best of luck with your business,

Anna from OptiMonk

Edited September 28, 2021

The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.

Rejuva Fresh
United States
5 days using the app
OptiMonk replied October 1, 2021

Hi There,

Thank you for your honest feedback on our app.

I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance.

Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :)

If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at support@optimonk.com. We would be happy to offer you a free demo call.

Have a nice weekend,

Anna from OptiMonk

October 7, 2022

I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.

Body206
United States
4 days using the app
June 3, 2019

Good app for exit pop ups, definitely helps in increase WV's. Just you need to do little bit of work on editing & designing but its worth the time

Swinggle
United Kingdom
3 days using the app