Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing social media marketing and sales, noting significant improvements in campaign performance, sales, traffic, and conversion rates. Its user-friendly interface and automation features simplify the management of social media posts and ads, saving time. The customer support team is frequently praised for being responsive and helpful, often going beyond expectations. Advanced features like retargeting and customizable ad templates that match brand aesthetics are particularly valued. It integrates well with Shopify, supporting a wide range of marketing activities, and is considered beneficial even in its free version, with many merchants planning to upgrade as their business grows.
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We have been using Socioh for about 6 months now and I have to say that Socioh is one of those rare apps that actually delivers on bold performance promises.
Ever since we have been using Socioh we have seen very reliable and consistent results on our catalogue ads.
Normally after a month or 2 we would see declining results because of ad fatique and we had to turn off the ad and create a new one with new ad copy. (triggering learning mode and about 2 weeks of unreliable results with a low roas.
With socioh we havent had to turn of a single running ad in over 6 months now (basically when we started with them) thanks to their suplemtory feed option. (basically it gives you the option to add in a new design without having to make changes in the ad within meta)
This way our clients constantly see new designs, while we are a/b testing designs against eachother in the meantime, which completely removes the frequency issue.
We are in a niche market in a small country and because of Socioh we are able to run a very decent daily budget without lowering our roas. And its been like this for 6 months now.
As for the design options, the platform has a very large range of options, including adding in dynamic product data, meta fields etc.
Also, its a very hands of approach since their team helps out with designs, testing and more.
Our contact (Hazel) has been extremely helpful and has been making sure that we are getting good results with our campaigns.
The support part is probably the thing im most impressed with, which says a lot since the app by itself is a life changer.
As for performance, i would say we have already seen about a 25% increase in roas across the board. This, plus the fact that Socioh has completely eliminated ad fatique on our catalogue ads makes us very happy!
You are leaving money on the table if you don't try Socioh. My Socioh "Test" campaign became my highest-performing campaign within two weeks of launching on Meta. Karan and his team make it easy for you from design to implementation. I was skeptical at first, but the results speak for themselves. Highly recommend.
I really like this app, it has simplified setting up various types of Facebook ads and gives them a really professional look. The fact it has simplified the ads makes it a real time saver.
The support is also excellent.
I have three online stores and have been using Socioh for at least two years to help me with all the social media posting ( Previously Orangetwig) . Love that it integrates with Shopify and Etsy. I would highly recommend! Thank you
this app is great for creating amazing ads that are good for conversions. you can personalize them to your liking as well. highly recommend
A "must-have" app for all big catalogue merchants.
We have 20,000+ SKUs and this app helps us create beautiful FB ads in seconds.
On top of that, the team at Socioh helped us in making sure all the complex settings in FB interface were dialed in.
Super happy. Highly recommended
I am using Socioh for its autopilot feature so far that allows me to publish great looking posts promoting our products. Right now I am exploring the ad campaign feature and it is showing useful so far...
I rarely write reviews but because of such an exceptionally positive experience I feel impelled to share our experience with Orange Twig (especially since I read a couple negative reviews).
By way of context, a bit about us -- we have been running a successful ecommerce site selling world-wide since 1998. As a small and family business ourselves, we appreciate startups (like OT) which are driven by passion and great ideas, but usually have only a few people on staff to start with. We can relate to one person being in charge of, for example, marketing, billing, PR, website development and maintenance--all wearing one hat. In our years running a web-based business we think we've come to know what good customer service looks (and feels)like for the customer. And Orange Twig delivers!
We ourselves have been through more web-based providers since 1998 than we can recall, Orange Twig being our most recent. That said, we want to give praise for the Orange Twig app and team: Our experience with OT has been excellent and I could go on, but let's start with numbers-- by the tenth day of our first OT social media campaign our site live-person(non-bot) traffic had doubled (and has remained at that level or more), and, our ratio of sales conversions has also increased a great deal.
Another number which I can't quantify would be the hours of my time (as site manager) saved using Orange Twig to handle most of my social media promotion work. So, more hours available because of the time OT saves me is more time I can devote to other aspects of growing our business.
As for the app itself: It took me awhile to understand and get it set up to fit my situation. After a few days of trying, when I was still not clear how to do something (having to do with Instagram and templates) OT asked if I wanted a phone call. We set an appointment and she called me from India and patiently walked me through it for over half an hour!(tell me the last time that happened to you from any CS).
Reminder that the app is still in Beta, which means that they have still not rolled out all the features they have planned. I have given them input on a possible future feature and they will be trying to incorporate it into a future improvement. So...we give them top rating and hope they continue to grow OT, as it's been a boon to our business. Thank you Akanksha and Neha!
This app has been a Godsend for helping us navigate social media marketing. It is incredibly user friendly and easy to navigate, and the team at Socioh have helped us immensely. They really know what they are talking about and have easily guided us to success!
This app is great!! We were quite happy with our retargeting ads, but the Designed Catalogs increased our CTR from 2.12 to 3.81 - almost an 80% increase! Our ads ROI showed a similar increase from approximately 6.5-7 to 12.5.
And it is SO easy to use! It takes minutes to create catalogs for my entire store which means I can easily A/B test different creatives and make separate catalogs for each category or occasion.
There are quite a few good templates available out of the box, but Neha was very helpful and got a couple of custom templates created for my store. Once she walked me through the design editor though, I find it quicker to make my own edits - it’s super easy to change text, colors etc. in any template.
The organic promotions are also great. I tried a Daily Deal for 7 days and got a couple of sales through the automated promotional posts that Socioh created.
Highly recommended! Give it a try. You won’t regret it!!