Reviews (48)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 18, 2023

Love this app, but the team behind it so much more! We launched on Shopify in Oct 2022, but we have been using the app for approx 1 year before that on Woocommerce. We've always loved the ability to do custom catalogs, and the Socioh team's commitment to help their customers be successful despite challenges in the advertising marketplace is admirable. Strong recommend!

Plum Deluxe Tea
United States
4 months using the app
February 5, 2019

Love this app & the team behind it too. A lot of support and they make it pain-free for a small business like ours to run Facebook ads on auto-pilot! Highly recommend it!

No Nasties
India
3 months using the app
February 8, 2021

Socioh is one of the best all-in-one platforms to run your Ads across social media. It takes the complexity out out creating your marketing funnel and can break down an audience to target flawlessly. Plus, the Socioh team helped me out creating a funnel that works for my budget and audience. Couldn't recommend enough. My ROAS has been between 2x-3x starting off the past 3 months, so I will update a few months later as my ads continue to run.

Basics By Hill
United States
3 months using the app
December 24, 2018

Hi everyone, we are using this for 2 months now. Extremely happy with the customer support. Templates for the catalogue are the bestest part. Autopilot posting for FB & Insta works like a dream. So easy to create campaigns & manage them. I would highly recommend this app.

SR Store
India
3 months using the app
Edited September 24, 2017

I rarely write reviews but because of such an exceptionally positive experience I feel impelled to share our experience with Orange Twig (especially since I read a couple negative reviews).

By way of context, a bit about us -- we have been running a successful ecommerce site selling world-wide since 1998. As a small and family business ourselves, we appreciate startups (like OT) which are driven by passion and great ideas, but usually have only a few people on staff to start with. We can relate to one person being in charge of, for example, marketing, billing, PR, website development and maintenance--all wearing one hat. In our years running a web-based business we think we've come to know what good customer service looks (and feels)like for the customer. And Orange Twig delivers!

We ourselves have been through more web-based providers since 1998 than we can recall, Orange Twig being our most recent. That said, we want to give praise for the Orange Twig app and team: Our experience with OT has been excellent and I could go on, but let's start with numbers-- by the tenth day of our first OT social media campaign our site live-person(non-bot) traffic had doubled (and has remained at that level or more), and, our ratio of sales conversions has also increased a great deal.

Another number which I can't quantify would be the hours of my time (as site manager) saved using Orange Twig to handle most of my social media promotion work. So, more hours available because of the time OT saves me is more time I can devote to other aspects of growing our business.

As for the app itself: It took me awhile to understand and get it set up to fit my situation. After a few days of trying, when I was still not clear how to do something (having to do with Instagram and templates) OT asked if I wanted a phone call. We set an appointment and she called me from India and patiently walked me through it for over half an hour!(tell me the last time that happened to you from any CS).

Reminder that the app is still in Beta, which means that they have still not rolled out all the features they have planned. I have given them input on a possible future feature and they will be trying to incorporate it into a future improvement. So...we give them top rating and hope they continue to grow OT, as it's been a boon to our business. Thank you Akanksha and Neha!

Yokodana Kimono
United States
2 months using the app
January 18, 2022

All brand and marketers have been effected by the IoS update in some way shape or form; everyone is looking for any edge to increase performance. Socioh has been that edge for us. It's technology has made incremental improvements for us, fast, with all major metrics, in a very efficient, practical manner. Every member of my team from media buyer, to marketing manager, to our head of content, to our CMO is ecstatic to dig in deeper and harness the technology even further. I highly recommend this app!

Ikonick
United States
2 months using the app
Edited March 25, 2019

Amazing app and amazing team!

Helping a lot with our retargetting, both abandon cart and product view abandonment. Also helping a lot with cold conversion campaigns.

One of the best tools right now to enhance your FB marketing.

The Man Company
India
About 2 months using the app
December 16, 2022

Amazing support and great looking catalogs. Karan and Tarun have been incredibly helpful not just in helping learn and navigate the platform, but also designed some creatives for us that performed incredibly well during black friday. Looking forward to seeing how their attribution solution continues to roll out in 2023

Alpha Lion
United States
About 2 months using the app
November 22, 2018

Amazing app & amazing support from the team! This app solved my FB Catalog issues. The designer catalogs are just a godsend & to top all of it, Social Media scheduling features built right into it is cherry on the top.
Love the app, Great support! TOTALLY RECOMMENDED.

Pots and Pans
India
About 2 months using the app
Edited August 3, 2019

I love this app. I have been searching almost daily for an app that helped me create a new product feed because mine was a wreck. This app is fantastic!!

Loving Lane
United States
About 2 months using the app