Reviews (55)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 26, 2023

Absolutely fantastic app and outstanding customer service. Although the app may seem to have relatively basic customisation, you can ask Matt almost anything and he's very quick to respond and code in your requests for you. He's also said a lot of the features he's been able to customise for me will be introduced to the app shortly, making the process even simpler! Hands down the greatest feature for me is the ability to set different timers for different countries. There are a lot of apps out there that don't have this feature, which is a nightmare if you ship worldwide. Cannot recommend this app highly enough!

Pathos Studio
United Kingdom
4 days using the app
May 15, 2023

App is solid and has been a great addition to our store for a long time. Had a customization change I was needing help with and Mat was extremely fast and thorough with his response. Several times Mat has gotten me fixed up before I had time to respond. Thanks for the great app and support!

Rev Dynamics
United States
Over 3 years using the app
April 27, 2023

So far, so good! I've only had the app for a few days and Mat has already been really helpful, helping to customise the look so it meets my store branding perfectly.
I was searching everywhere for an app that showed a countdown for dispatch, not delivery, and this is the only one I could find that does it properly.
I does seem a little too expensive in comparison to other apps in my store, and it's still too early for me to determine whether the countdown is driving urgency in sales yet, so I will just be monitoring it closely to figure out if the cost of the app is justifiable with a potential increase in conversion rate. I will come back and update my review after a month or two of testing it to confirm whether I will be keeping it running.

PUPSTYLE
Australia
2 days using the app
June 12, 2020

Tried several other failed apps before finding this Gem. having a large inventory with many variants, this app has solved several headaches in one, whilst also being on a half-price deal at the moment. 5 stars for the App and 5 stars from Mat in support who worked with me to tweak it slightly to our needs. now able to show amazon style delivery messaging across thousands of SKUs even if they are in stock, on pre-order or have a long ETA. absolutely perfect. Cheers Mat. Rob, Rug Love Ltd

Rug Love
United Kingdom
17 days using the app
March 8, 2022

Awesome app for displaying to customers more accurate lead times. Customer support is fantastic too. Mat helped me a number of times with various issues to display the app nicely and integrate with the theme design seamlessly. Can't recommend Order deadline enough

R44 Performance
United Kingdom
8 months using the app
January 18, 2017

Awesome app! Order Deadline increased our conversion rate immediately and cut down on customer service time advising customers when they would receive their orders. The "Locations" feature is a superb addition. Easy to set up, excellent and fast support! Highly recommend!

Fitfood Nz
New Zealand
3 days using the app
Edited April 1, 2021

UPDATE: Issue resolved swiftly by the developers. Thanks! Rating updated. ORIGINAL: Cannot access any settings. Page freezes as soon as you click anything, so can't even contact them. I've been trying all day, still no luck. Not great when you urgently need to make changes!

Silvadore
United Kingdom
Almost 2 years using the app
Evil Egg Software Limited replied April 1, 2021

UPDATE (April 1 at 18:53):

This issue has been resolved. Please try accessing the app's admin, and you should be able to navigate the admin area as normal now. Thank you.

UPDATE (April 1 at 18:06):

This issue appears to have been introduced by Shopify. We have received an automated email notification from Shopify stating that we should upgrade a feature of our app by January 1 2022, named Shopify App Bridge.

This very recent email seems to coincide perfectly with the timing of your issue, and Shopify App Bridge is how we handle navigation within our app.

We are working toward resolving this issue with Shopify, so please bare with us while we await information from Shopify. We will do all that we can to resolve this issue as quickly as possible.

Thanks

Order Deadline app support team.

September 27, 2017

We are a UK based company and recently set up a new online shop. This app has really improved the look of our product pages and gives our customers a clear indication as to when they will receive their order. Mat at Order Deadline was also more than helpful with any questions we had.

Wsb Manufacturing Ltd
United Kingdom
1 day using the app
March 12, 2019

The best app available for informing customers when their order will arrive. Great intuitive back end that allows you to tailor timings to match business operations. Fantastic support from developer - accurate and fast. Quickly helped with set-up and configuring app to match our theme. Highly recommended.

Thirsty Meeples
United Kingdom
About 15 hours using the app
July 10, 2020

Excellent app with lots of in-depth features, and even better support by Mat who does his best to find a solution for you if you have any problems. He provides detailed responses to help you understand the app in more depth, allowing you to use it's features to the full extent. Great service, thanks again!

Blighty's British Store
Canada
9 days using the app