Reviews (73)
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App is solid and has been a great addition to our store for a long time. Had a customization change I was needing help with and Mat was extremely fast and thorough with his response. Several times Mat has gotten me fixed up before I had time to respond. Thanks for the great app and support!
Awesome app, awesome support. Have used this app on all 5 of our Shopify stores for over 2 years and has never faltered! Highly recommended.
Couldn't live without this app, and every store should have it. There are some other similar apps but I don't think they compare. The support is great, even when you are asking for something stupid or potentially out of scope. Check it out live on our jewellery site www.annalise.co.uk
Very useful and awesome service :)! I reached out to support several times to further customize the clock and it went fast and smooth every time.
UPDATE: Issue resolved swiftly by the developers. Thanks! Rating updated. ORIGINAL: Cannot access any settings. Page freezes as soon as you click anything, so can't even contact them. I've been trying all day, still no luck. Not great when you urgently need to make changes!
UPDATE (April 1 at 18:53):
This issue has been resolved. Please try accessing the app's admin, and you should be able to navigate the admin area as normal now. Thank you.
UPDATE (April 1 at 18:06):
This issue appears to have been introduced by Shopify. We have received an automated email notification from Shopify stating that we should upgrade a feature of our app by January 1 2022, named Shopify App Bridge.
This very recent email seems to coincide perfectly with the timing of your issue, and Shopify App Bridge is how we handle navigation within our app.
We are working toward resolving this issue with Shopify, so please bare with us while we await information from Shopify. We will do all that we can to resolve this issue as quickly as possible.
Thanks
Order Deadline app support team.
We use order deadline on all 5 stores and LOVE IT! We can provide really valuable information to shoppers depending on the country they are in. It's one less hesitation for the customer before checking out. Awesome app and awesome support team. Two thumbs up
Incredible app for helping set the correct expectations for customers with delivery times, while also adding urgency. Their customer support is also incredibly helpful, going above and beyond to help with issues even when it wasn't directly caused by the app, and ended up being more to do with what our theme developer did.
Thank you so much for your positive feedback, and you're very welcome for the help you received. I'm glad your theme issue was resolved. Take care.
The app is already pretty fantastic as is without any customization. We saw immediate increases in conversion after installation and have now been using Order Deadline for a couple of months.
Just today we had encountered an issue and contacted Order Deadline support for the first time. Usually when reaching out to shopify app developers, it can take quite some time to get a response. Mat responded right away and solved our problem after exchanging a couple of e-mails.
Could not recommend Order Deadline enough!
An essential app for our business and probably yours too.
To reduce our customer service requests with questions about the shipping, we wanted to let our customers know in advance when to expect their order, and with pre-order date function and out of stock message this is a must-have an app on your Shopify store.
The high optimisation, like override functionalities and other overrides in the app, is worth the monthly subscription monie.
The Support is excellent, we made some support requests, and the response was great. Five stars.
Really Nice app to tell people exactly when they are going to receive their package (just like amazon do) !
Really fast to install and Mat at the support help me put it to also put on my theme tabs.
Highly Recommended !