Reviews (72)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 26, 2023

Absolutely fantastic app and outstanding customer service. Although the app may seem to have relatively basic customisation, you can ask Matt almost anything and he's very quick to respond and code in your requests for you. He's also said a lot of the features he's been able to customise for me will be introduced to the app shortly, making the process even simpler! Hands down the greatest feature for me is the ability to set different timers for different countries. There are a lot of apps out there that don't have this feature, which is a nightmare if you ship worldwide. Cannot recommend this app highly enough!

Pathos Studio
United Kingdom
4 days using the app
March 12, 2019

The best app available for informing customers when their order will arrive. Great intuitive back end that allows you to tailor timings to match business operations. Fantastic support from developer - accurate and fast. Quickly helped with set-up and configuring app to match our theme. Highly recommended.

Thirsty Meeples
United Kingdom
About 15 hours using the app
November 9, 2020

If you're in any doubt about installing this app, don't be, it is first class, as is the service and support from Mat. I've been using this app for the past few months and today when I needed some help, there was Mat to fix a problem when I updated my theme. You can't really ask for much more, that's all we want from an app developer... a great product backed up with great customer service.

Security Bollards Direct
United Kingdom
7 months using the app
August 13, 2018

Perfect for our store! This is the app we needed so that customers are able to understand our shipping methods. We have had problems with customers unable to understand that our next working day delivery does not operate over the weekend. Cut off time were also an issue that customers could not grasp. This app solves this issue in an easy to understand very visible format.

Sushisushi
United Kingdom
24 days using the app
January 28, 2017

This app is perfect, we had a little trouble setting it up with us having a custom theme. However support is top notch, i emailed and within minutes the developer replied back and resolved the slight issue at hand.

I again had further issues later on once our system went live and he was quick to respond and solve the issue. Its now working flawlessly and perfect.

Subliblanks
United Kingdom
About 1 month using the app
July 21, 2021

This app is a must if you want to get more trust from your customer and beat the competition. If you have an inventory on your warehouse ready to be shipped anytime, then you need this. A part from the amazing functionality and stability of the app, 5 stars go also to the support, in particular Mat which he was super fast on answer to our questions.

iMotorcycle Japan
Japan
6 months using the app
November 12, 2020

Amazing app, let my customers know about specific deadlines for specific products which in turn saved me a lot of time on answering the same questions from customers. And the the owner, Mat, was absolutely amazing in helping me figure out how to do something a bit more advanced and complicated for my store! All in all great

Iced London
United Kingdom
4 days using the app
February 15, 2022

Incredible app for helping set the correct expectations for customers with delivery times, while also adding urgency. Their customer support is also incredibly helpful, going above and beyond to help with issues even when it wasn't directly caused by the app, and ended up being more to do with what our theme developer did.

Rivendell Shop
New Zealand
Over 1 year using the app
Evil Egg Software Limited replied February 18, 2022

Thank you so much for your positive feedback, and you're very welcome for the help you received. I'm glad your theme issue was resolved. Take care.

December 12, 2019

So many options! The screenshots don't do it justice just how much configuration settings are available. We had a bit of an issue getting it setup exactly how we wanted it, but the support was fantastic and even customised the app to our exact needs, all within a few hours of first contact. Can't recommend enough.

JMart Warehouse
United Kingdom
7 days using the app
Evil Egg Software Limited replied December 12, 2019

Thanks so much for the great review, it's very much appreciated. We look forward to launching some new, upcoming features soon. In the meantime please don't hesitate to get back in touch if you need any further assistance.

July 10, 2020

Excellent app with lots of in-depth features, and even better support by Mat who does his best to find a solution for you if you have any problems. He provides detailed responses to help you understand the app in more depth, allowing you to use it's features to the full extent. Great service, thanks again!

Blighty's British Store
Canada
9 days using the app