Order Deadline , 137 reviews

Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to set precise delivery times, which reduces customer inquiries and increases conversions. It's especially useful for global shipping, offering different timers for various countries. The app is appreciated for its accurate dispatch countdowns, adjustments for non-posting days and pre-orders, and its user-friendly, customizable interface that requires no coding. Its performance is consistently reliable. The customer support is praised for its quick, comprehensive assistance and readiness to help with issues and customization.

June 26, 2023

Absolutely fantastic app and outstanding customer service. Although the app may seem to have relatively basic customisation, you can ask Matt almost anything and he's very quick to respond and code in your requests for you. He's also said a lot of the features he's been able to customise for me will be introduced to the app shortly, making the process even simpler! Hands down the greatest feature for me is the ability to set different timers for different countries. There are a lot of apps out there that don't have this feature, which is a nightmare if you ship worldwide. Cannot recommend this app highly enough!

Pathos Studio
United Kingdom
4 days using the app
April 27, 2023

So far, so good! I've only had the app for a few days and Mat has already been really helpful, helping to customise the look so it meets my store branding perfectly.
I was searching everywhere for an app that showed a countdown for dispatch, not delivery, and this is the only one I could find that does it properly.
I does seem a little too expensive in comparison to other apps in my store, and it's still too early for me to determine whether the countdown is driving urgency in sales yet, so I will just be monitoring it closely to figure out if the cost of the app is justifiable with a potential increase in conversion rate. I will come back and update my review after a month or two of testing it to confirm whether I will be keeping it running.

2 days using the app
May 15, 2023

App is solid and has been a great addition to our store for a long time. Had a customization change I was needing help with and Mat was extremely fast and thorough with his response. Several times Mat has gotten me fixed up before I had time to respond. Thanks for the great app and support!

Rev Dynamics
United States
Over 3 years using the app
June 28, 2022

Awesome app, awesome support. Have used this app on all 5 of our Shopify stores for over 2 years and has never faltered! Highly recommended.

Shakti Mat USA
United States
About 3 years using the app
July 20, 2022

Great app. Does exactly what we need it to. Fantastic customer service from their UK support team. Thoroughly recommended by The Sign Shed.

The Sign Shed
United Kingdom
5 months using the app
February 15, 2022

Incredible app for helping set the correct expectations for customers with delivery times, while also adding urgency. Their customer support is also incredibly helpful, going above and beyond to help with issues even when it wasn't directly caused by the app, and ended up being more to do with what our theme developer did.

Rivendell Shop
New Zealand
Over 1 year using the app
Evil Egg Software Limited replied February 18, 2022

Thank you so much for your positive feedback, and you're very welcome for the help you received. I'm glad your theme issue was resolved. Take care.

March 8, 2022

Awesome app for displaying to customers more accurate lead times. Customer support is fantastic too. Mat helped me a number of times with various issues to display the app nicely and integrate with the theme design seamlessly. Can't recommend Order deadline enough

R44 Performance
United Kingdom
8 months using the app
Edited April 1, 2021

UPDATE: Issue resolved swiftly by the developers. Thanks! Rating updated. ORIGINAL: Cannot access any settings. Page freezes as soon as you click anything, so can't even contact them. I've been trying all day, still no luck. Not great when you urgently need to make changes!

United Kingdom
About 4 years using the app
Evil Egg Software Limited replied April 1, 2021

UPDATE (April 1 at 18:53):

This issue has been resolved. Please try accessing the app's admin, and you should be able to navigate the admin area as normal now. Thank you.

UPDATE (April 1 at 18:06):

This issue appears to have been introduced by Shopify. We have received an automated email notification from Shopify stating that we should upgrade a feature of our app by January 1 2022, named Shopify App Bridge.

This very recent email seems to coincide perfectly with the timing of your issue, and Shopify App Bridge is how we handle navigation within our app.

We are working toward resolving this issue with Shopify, so please bare with us while we await information from Shopify. We will do all that we can to resolve this issue as quickly as possible.


Order Deadline app support team.

September 8, 2021

This app is great, and support is amazing. I had a query and Matt from support emailed me back quickly. Not only did he provide the solution but also explained how it works so I have been able to customise other areas as well.

United Kingdom
7 months using the app
December 8, 2020

App works great and Mat has helped with support and some tweaks as well. Super fast and friendly customer service. Intuitive UI and helpful for conversions. Def recommend!

311 Travel
United States
Over 2 years using the app
Evil Egg Software Limited replied December 9, 2020

Thank you for taking the time to leave a review, it's great to hear you're pleased with the app. Please let us know if you need nay further assistance. Thanks again.