Reviews (138)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance conversion rates and streamline customer service through clear delivery dates. They praise its high customizability, including country-specific timers and quick adjustments for particular days, making it ideal for global shipping businesses. Merchants also appreciate its ease of use, reliability, and exceptional support team. Features like order deadlines and estimated delivery dates in order confirmations are noted to boost conversions and minimize customer inquiries. The app's feature allowing delivery times to be set for each country is also highly commended.

August 19, 2020

Excellent app. Been using for a while and we saw an improvement in conversion from it. I found it very easy to implement and it's really easy to set up your shipping details and the app does the rest.

I particularly like how easy it is to mark holiday days so that we don't promise dispatch on days where we aren't working.

Slim Wallet Junkie
United Kingdom
About 3 years using the app
Evil Egg Software Limited replied August 19, 2020

Thanks so much for the glowing review - it's great to get positive feedback like this. We're working on some great new features at the moment and look forward to announcing them when they're ready. Thanks again.

August 15, 2022

The support is slow. The app lacks the ability to search for products / collections which are configured with the app. It's too cumbersome to go through the list. Also, the cart items are not always (or very slowly) updated and do not always show with the delivery date data.

Mood Collection
Switzerland
Over 2 years using the app
Evil Egg Software Limited replied August 15, 2022

Hi there,

Sorry to hear you haven't received my response to your email this morning - I personally responded to your email sent 11:28, at 11:52 (within 30 minutes). I've just checked and it looks like the email bounced back unfortunately - it looks like there may have been a typo on the email address given.

Please send an in-app support request via the app's admin and I'll respond to that email along with my earlier response.

Thanks.

June 13, 2017

Awesome app. Mat was very quick to get in touch when we had a question regarding the placement of the app on our product pages & not only completed it quickly but helped blend it with our current theme. Thanks for that - Above and beyond

Mintapple
United Kingdom
Over 2 years using the app
July 26, 2018

Awesome app, perfect for telling customers lead time.

Quality Golf Cart Covers
United States
Over 2 years using the app
July 5, 2017

The app is incredible for us here at www.chocolate.co.uk and I would not hesitate to recommend it to anyone. Mat has been fantastic too - his customer service is second to none.

Thechocolatesociety
United Kingdom
Over 2 years using the app
December 8, 2020

App works great and Mat has helped with support and some tweaks as well. Super fast and friendly customer service. Intuitive UI and helpful for conversions. Def recommend!

311 Travel
United States
Over 2 years using the app
Evil Egg Software Limited replied December 9, 2020

Thank you for taking the time to leave a review, it's great to hear you're pleased with the app. Please let us know if you need nay further assistance. Thanks again.

September 18, 2019

Couldn't live without this app, and every store should have it. There are some other similar apps but I don't think they compare. The support is great, even when you are asking for something stupid or potentially out of scope. Check it out live on our jewellery site www.annalise.co.uk

Annalise Jewellery
United Kingdom
About 2 years using the app
January 14, 2019

Most timers seem spamy and generic but Order Deadline's timer is more useful and effective without being too try hard.

After all Amazon uses order deadline timers for a reason..because they work.

Read this article to truly understand why it's also EXTREMELY IMPORTANT to give your visitors/potential customers a clear delivery date to make shopping a more easy free flowing process for them:

https://baymard.com/blog/shipping-speed-vs-delivery-date

MI VICE
United States
About 2 years using the app
March 27, 2019

Fantastic app. Support team were very helpful to ensure everything displayed matched to my store theme. Great work!

JB Watches
United Kingdom
About 2 years using the app
July 10, 2020

Excellent app with lots of in-depth features, and even better support by Mat who does his best to find a solution for you if you have any problems. He provides detailed responses to help you understand the app in more depth, allowing you to use it's features to the full extent. Great service, thanks again!

Blighty's British Store
Canada
Almost 2 years using the app