Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (779)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

June 17, 2020

This app is convenient. It was easy to set up and the support team was very helpful and quick to advise via the chat system. I recommend it because it's cheaper than other similar apps.

デリバリー&テイクアウト 楽
Japan
About 2 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 3, 2020

Great little app, the support people held my hand to get the settings right, and we got it working applying cut off dates and giving us some wiggle room after holidays to dispatch orders - works great - thanks alot great work!

Halswell Butchery
New Zealand
About 2 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 18, 2020

Very neat app that fits nicely on the cart page and gives customers the ability to choose convenient delivery date times

Designs Cafe
United Kingdom
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

August 5, 2021

The customer service of this app is really friendly and helpful. They are very happy to help out on my issues and problem. This app is recommended, please use them! :)

SAKANA Singapore
Singapore
About 2 hours using the app
Identixweb Limited replied August 5, 2021

Hey👋 Thank you so much for your review!🙏🏻 We really appreciate you taking the time out to share your experience with us. 🙌🏻😊 😊

February 8, 2020

Super Helpful thus far! Great customer support too! They have features that help my customers select a specific delivery time. Easy to use as well!

Pulse Patisserie
Singapore
About 2 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

September 15, 2021

it works very good, a few feature on customization and page placement are missing but the customer support is AMAZING!!! the help you can get is great and they work very very fast!!!!

48fresh
United States
About 24 hours using the app
Identixweb Limited replied September 16, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

May 6, 2020

Awesome customer service! Best I have ever experienced.

One feature that would be great to add is a way to limit the number of orders each day. Besides that, it is the perfect app for finding delivery date requirements from your customers

Greg Manson's - Quick Serve Fruit & Veg
Australia
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We have added the functionality to limit the number of orders each day, please check.

February 9, 2021

Amazing service and app !!! You guys please don't miss out without their help, I would of been stuck. Please try their and app and support them Thank you!

Lelili
Canada
About 1 hour using the app
Identixweb Limited replied February 13, 2021

Thanks for your feedback.

Edited March 9, 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
United States
About 21 hours using the app
Identixweb Limited replied March 10, 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

April 7, 2021

Fantastic customer service, very quick and app is easy to use! Would recommend. Thank you very much.

Kenmare Flowers
Ireland
42 minutes using the app
Identixweb Limited replied April 8, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.