Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (775)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

December 5, 2018

Thanks for this app. Big support on my online store.
Thanks for this app. Big support on my online store.

Prime Harvest by PH RISE Inc.
Philippines
About 1 hour using the app
Identixweb Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 3 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

December 11, 2019

This app did not serve my business needs, but the customer service was excellent and very responsive!

Bites Charcuterie & Provisions
United States
35 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

May 18, 2020

Support very responsive. Nice taking with, Im still setting up the apps trial version still goin. Cheers

TFXPH Flowers and Gift Shop
Philippines
26 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 25, 2018

Very helpful for online food service and many other who need order on specific time and date

Phoebe Heess
Germany
1 minute using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 24, 2021

This app doesn't have a free plan. The installation plan is $14.99 with a trial for 21 days and then to use any of their services you will have to add their addons which can add up to $40 more or less. Hope you update your information and save us time.

Zing Vibes
Canada
24 minutes using the app
Identixweb Limited replied May 25, 2021

Hello there, I hope you are well.....
→ We have a free plan available in the app which we offer as a free trial in the app.
→ The app's base price is showing on the app listing page and that price is for the basic features of the app.
→ Yeah, you have to pay more for the additional features you want to use from the app on your website and you have to pay for the extra feature only not for all add-on you install in the app.
→ Our app description page is clear as it should but I admit that we haven't mentioned the pricing of our additional feature add-ons here because shopify doesn't allow to add pricing plans for the app add-ons.

August 14, 2020

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Gym Perfume
United States
6 minutes using the app
Identixweb Limited replied August 16, 2020

Hi there,
→ Sorry to hear that this app isn't comfortable for you.
→ May I know what we have missed in our app which isn't suitable for you and not comfortable for you?

May 22, 2020

thanks but I want to export tracking number .........................................................................................................................................................................

Jessie's Selection
Hong Kong SAR
5 minutes using the app
August 7, 2024

Soet Cakes
South Africa
Almost 5 years using the app
Identixweb Limited replied August 13, 2024

Thank you so much for the rating! If you ever need anything, we're here to help!

August 30, 2024

Miette, Art du Macaron
United States
5 months using the app
Identixweb Limited replied September 16, 2024

Thank you for the good rating! We're thrilled to hear that you’re satisfied with our app and support. If you ever need any assistance, we're here to help!

July 23, 2024

Melvan Test
United Arab Emirates
13 days using the app
Identixweb Limited replied July 26, 2024

Thank you so much for the review! Your satisfaction is our top priority, and we look forward to serving you again soon.