Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

Edited March 9, 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
United States
About 21 hours using the app
Identixweb Limited replied March 10, 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

April 7, 2021

Fantastic customer service, very quick and app is easy to use! Would recommend. Thank you very much.

Kenmare Flowers
Ireland
42 minutes using the app
Identixweb Limited replied April 8, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

August 16, 2018

Thanks for Order Delivery Date, we have saved a lot of time for both customers and shippers.
It saves money as well. More importantly, this app has enhanced our service.
Love it! Great App!

Zinin Store
Vietnam
7 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 21, 2020

Unfortunately we had to delete this app after trying to get it up and running. Customer support was good. But the App only allowed date and time picker to appear on the cart page. We needed it for the product pages. The add on app that cust supp recommended was in JSON format and screwed up our order summary pages (additional details - which was supposed to list delivery date and time). Since there was no way around it.. we uninstalled it. Hope you can fix it as it sounded really promising when we decided to install it.

25Grams Bakery
Singapore
About 3 hours using the app
Edited October 9, 2018

Mobile version is simple terrible! What happened with mobile first?

Desktop view is OK, could be better.....

El Rey del Callo
Mexico
About 1 hour using the app
Identixweb Limited replied April 11, 2019

Yes, now our app is mobile friendly too. Please check it and let me know if the issue still hangs on there. If so please send us a screenshot where it looks terrible in mobile?

July 29, 2021

Great customer service. The response was very fast, patient and helpful in helping me tweak the app according to my needs

Mr. Farmer
Singapore
About 1 hour using the app
Identixweb Limited replied August 1, 2021

Thank you very much for your feedback buddy.....🥰🥰 Best Wishes to you from iDentixweb!!🥳

December 5, 2018

Thanks for this app. Big support on my online store.
Thanks for this app. Big support on my online store.

Prime Harvest by PH RISE Inc.
Philippines
About 1 hour using the app
Identixweb Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 3 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

December 11, 2019

This app did not serve my business needs, but the customer service was excellent and very responsive!

Bites Charcuterie & Provisions
United States
35 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

May 18, 2020

Support very responsive. Nice taking with, Im still setting up the apps trial version still goin. Cheers

TFXPH Flowers and Gift Shop
Philippines
26 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 25, 2018

Very helpful for online food service and many other who need order on specific time and date

Phoebe Heess
Germany
1 minute using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.