Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

November 8, 2023

Rahul and Vinduja sono stati super gentili e mi hanno aiutato nel settare le impostazioni.

Birdy The Bakery
Italy
28 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

September 12, 2023

Getting started with the app was a breeze. The initial setup was straightforward, and I only needed to make a couple of tweaks to customize it to my preferences. What truly impressed me, though, was the exceptional support I received when I reached out for assistance with those tweaks. The support team not only responded promptly but also demonstrated a deep understanding of the platform and my specific needs. They made the necessary adjustments swiftly and efficiently, leaving me thoroughly impressed.

In a world where convenience and reliability are paramount, this app stands out as a shining example of how technology can make our lives easier. I wholeheartedly recommend it to anyone looking for a hassle-free and efficient way to manage deliveries and pick-ups. Give it a try, and you'll be as delighted as I am with the outstanding service and user-friendly experience it offers.

mygreenscape.ca
Canada
About 22 hours using the app
Logbase replied September 13, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

July 20, 2023

Amazing customer service, Siddarth went above and beyond to help me resolve my issue! Would highly recommend using this service.

Tom Hixson of Smithfield
United Kingdom
3 months using the app
Logbase replied July 21, 2023

We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a wonderful review. Your words mean great significance to us.

June 20, 2023

I can not rate this app highly enough. Veena has been there through every step to help me. They respond normally immediately and they talk you through everything. So helpful and the app is awesome to use. I would give them 10 stars if I could

Pegasus Unique Pets (PUP’S)
United Kingdom
6 days using the app
Logbase replied June 20, 2023

Thank you for taking the time to leave us such a wonderful review it means a lot to us. Kindly reach out to us if you have any further queries we will be happy to help you at any time.

June 4, 2023

Absolutely love this app and more importantly the support is amazing. Anytime I have a question the team is there to help. I've spoken with them twice now and both times they were very helpful. This last time I spoke with Veena and she was great. Highly Recommend.

Devoured Pet Food
United States
About 1 month using the app
Logbase replied June 4, 2023

Thank you so much for taking the time to leave us such a wonderful review. This means a lot to us. Please feel free to reach out to us if you have any queries. We will be happy to help you anytime.

July 28, 2023

Great app, VERY responsive support! This app has made our local delivery options very easy for customers.

Stoke Cold Pressed Juicery
Canada
3 months using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Reach out to us if you need any assistance, we'll be happy to help you 😊

September 14, 2023

Siva provided AMAZING customer service

Sweet Petals
United States
11 months using the app
Logbase replied September 15, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂

October 19, 2023

Great support, thanks Vinduja

Picnic
New Zealand
11 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited August 18, 2023

I am editing my review and apologise to the team at Delivery-Pickeasy App for my 1 Star review previously, I did not realise that I had installed this app previously so I wasnt aware I had already used the trial.

Thankyou for your quick response and for looking into this for me and for giving me an explanation. It is much appreciated.

Although the app doesnt seem to do what my store needs it to I have given 5 stars based on the customer support and understanding team.

Thankyou Emma, For Petz NI

For Petz NI
United Kingdom
2 days using the app
Logbase replied August 12, 2023

Thank you so much, Emma, for updating your review and sharing your experience. We appreciate your understanding and kind words about our customer support. If you have any further feedback or questions, feel free to reach out.

August 31, 2023

Kavishan was a big help helping me get my store setup. He was very knowledgeable in regards to what I needed and completed the setup in a timely manner.

Blissful Bites by Brianna
United States
29 days using the app
Logbase replied September 1, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!