Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

September 24, 2020

I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.

dannyspastries
Australia
About 3 years using the app
Logbase replied September 24, 2020

Thank you for the wonderful review.

Edited February 3, 2022

I've used this app for a while now and their customer service is the best I've ever experienced. Today Siva helped me troubleshoot some settings that I couldn't figure out. Any time I have a question they are always willing and ready to help.

Open Range Angus
United States
Almost 3 years using the app
January 14, 2021

This was very easy to set up and use, and the customer service is very responsive and helpful, especially for a newbie like me.

The Challahman
United States
Almost 3 years using the app
November 24, 2020

Great app. Big shoutout to the tech team! amazing customer service! This app makes everything easy!!!

De Maravilla Tapas
United Kingdom
Almost 3 years using the app
September 26, 2020

amazing support and help with setting up the shipping and collection service immediately after downloading the app.

straightfromthecow
United Kingdom
Almost 3 years using the app
Edited September 16, 2024

Barath and Janani helped me fixed the checkout page. Very patient and very informative. Thank you very much. Also, when you need help asap they are 24/7 there to help you.

Bless' Sweet Escape by Leng
United States
Almost 3 years using the app
May 26, 2023

Been using this app for a couple years now, and have been extremely happy with it. Sudhan and the other live chat agents have gone above and beyond to help me our when there have been issues, etc. Great experience with this app!

Charcuter-Me
United States
Almost 3 years using the app
Logbase replied May 26, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 14, 2023

Thnk you Rahul for helping me out on the Pickeasy app. He is really helpful and patient on me. Thank you so mcuh :)

Mochio Donut
United States
Almost 3 years using the app
Logbase replied March 14, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

March 12, 2021

The support team is so great!!! They have always gotten back to me super fast and they have always been able to fix any issues I have run into promptly.

Sage Sisters
United States
Over 2 years using the app
November 29, 2021

The support provided by Siva was fantastic. 2 hours of support! He managed to resolve my problem and we have a workaround to use their app to serve my purpose.

CQUA
Singapore
Over 2 years using the app