Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

Edited February 3, 2022

Very well thought out, with so many customizations and features possible to suit your delivery/pickup needs. Customer support is also top notch! Updated to add that I have on several occasions been in touch with customer support, and they have all been fabulous. Annie helped me with setting up the advanced app, and I had a number of things I needed help with - she did them all in a timely manner and exactly how I needed them to be. Thanks so much!

Moonflour Bakehouse
Canada
Over 2 years using the app
Edited February 8, 2023

They are always so quick to respond and so helpful with all my questions and issues! So far loving this app!

Expressions
United States
Over 2 years using the app
Edited November 13, 2024

I've done multiple video calls and chats over two years with Delivery Date - Pickeasy Application and Rajkumar was by far THE BEST! Thank you!

Milan’s Confectionery
United States
Over 2 years using the app
Logbase replied November 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 12, 2023

the team is amazing with solving the pick up and delivery problem. Vinduja has been amazing and very patient with my lack of it knowledge. great app, highly recommended.

I Love Butter
Australia
Over 2 years using the app
Logbase replied September 14, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.

October 6, 2021

I reached out to customer support about an issue I was having with my online store with the date/time picker. The lady who helped me was able to go in the backend of the store and override some issues in order for it to work again. My store is back to normal again, and it was all with the great customer service support I received. Thank you so much!

HKFlowers
United States
Over 2 years using the app
December 14, 2021

Customer service is extremely knowledgeable about the app and very fast to reply. The app is a great asset to my company.

Off the Wheaten Path, LLC
United States
Over 2 years using the app
April 2, 2022

Excellent kind and prompt customer services! The Apps is user friendly and at good price! Really great!

Jolly Happy Co Ltd
Hong Kong SAR
Over 2 years using the app
July 6, 2022

I was having issues with disabling express checkout and contacted support. They were able to quickly resolve the issue!

Sweet Temptations Co.
Canada
Over 2 years using the app
June 10, 2023

the support on this app is next level!!! They do a zoom call with you and literally set everything up for you.

Kim King's Kitchen
Philippines
Over 2 years using the app
Logbase replied June 10, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

February 4, 2021

I changed to use this app as the previous provider had too many glitches and didn't really assist me to rectify the issue. LogBase provided me with clear instructions when setting up the app to integrate my with my store and then immediately jumped on a zoom call with me to help me with the rest of the issues that I was facing. I highly recommend them and their excellent customer service.

Eat Plate Love
Australia
Over 2 years using the app