Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

September 19, 2023

Great customer service

epiceriebouf
Netherlands
2 days using the app
Logbase replied September 20, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

September 28, 2023

Bei allen Fragen waren Rahul und Barath immer zur Stelle um Fragen und Probleme zu lösen. Vielen Dank!

Casa Vita
Germany
10 months using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

May 29, 2023

Rahul hat uns perfekt durch den Onboarding Prozess geleitet. Weiter so! Auch die App erfüllt bisher alle unsere Ansprüche

David`s Fitnessfood
Switzerland
10 months using the app
Logbase replied May 29, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

September 27, 2023

Très bonne expérience d'assistance dans l'installation de l'app (fonctionnalités et personnalisations) avec Kavishan. Aimable et réactif dans nos demandes.

Mon Lodgeur
France
11 days using the app
Logbase replied September 28, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

November 15, 2023

Rahul

Mary & Martha
Philippines
About 1 hour using the app
Logbase replied November 20, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 9, 2021

Muy buena aplicación, me ha servido mucho para organizar los pedidos locales. El soporte de la aplicación es excelente. Muchas gracias

BuAn
Chile
Over 3 years using the app
October 1, 2020

Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.

Royce India
India
Over 3 years using the app
December 27, 2020

Great app to use for local deliveries and super great customer service through zoom. I had issues setting up and had a great experience through zoom with the technical service rep helping me with my issue and beyond.

La Fleuraison
Canada
Over 3 years using the app
August 11, 2020

In Store Pickup and Delivery
Great app and very good/quick support support....Definitely would recommend.

Campus & Co
United Kingdom
About 3 years using the app
November 14, 2020

If I could give a 100000 (or more) star review I would! I have never experienced such incredible customer service in my life. Every single brick wall I hit, any time I had a query and needed some assistance there was someone right there to help and find a solution or best case work-around. Kumar in particular (and Sree) I simply cannot praise more highly. Thank you so much for all you've done to help with the launch of my site and the ongoing support you are continuing to provide. With warmest wishes and my deepest thanks, Hannah (Operations Director at The Sorbus Tree).

The Sorbus Tree
United Kingdom
About 3 years using the app