Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,062)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

October 1, 2021

Been looking for an app with all these features -- finally! It makes our life so much easier, and our customers happier with clear-cut delivery options. Logbase team is also very helpful. They're the first Shopify developer team that actually stayed on a call with us until our issues were resolved. Thank you Logbase!

Theo & Brom PH
Philippines
About 2 years using the app
January 25, 2021

I recently switched from another service I use for Local Delivery and Pickup options. I used to have to email my issue and wait until the next day to get a reply and read and apply the solution. After swapping services, it's less inexpensive and the service is fantastic! I scheduled a zoom to help get it setup; which I thought they would walk me through it. But NO, they did it for me. THANK YOU KUMAR for your expertise and your assistance in getting my app setup. Amy

Love Sweet Things Bakery
United States
About 2 years using the app
April 16, 2022

The team here is extremely available and helpful! Whenever I need to make changes (which has been a lot!) they are there to help and assist and solve. Setting up sessions is easy, and even when I send emails they reply promptly. I never feel like I have to wait to fix something, which is critical when running a small business. I am not techy at all so this assistance for me has been very helpful and appreciated.

Dish Kitchen
United States
About 2 years using the app
February 9, 2023

Good explanation from the customer services person - Janani. App works as per my needs. Highly recommended!

Koko Cafe
Malaysia
About 2 years using the app
September 15, 2021

I have used lots of other apps in the past but this one by far is the best app out there they are so helpful and fast i recommend this to anyone looking for a delivery or in store pick up app A+

Brooklyn Flowers
New Zealand
About 2 years using the app
September 23, 2020

Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.

Kismet Restaurant
Canada
About 2 years using the app
June 1, 2023

Absolutely amazing app. Fits all our requirements and their customer service is unparalleled. Their team is great and Dhinakar was able to help us with our queries in an effective manner. Keep up the spectacular work!

Cacaobleu
India
About 2 years using the app
Logbase replied June 1, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

Edited November 19, 2022

Perfect app. Just what I'm after. The team were very helpful over a zoom call to go through all of my settings to make sure everything was set up correctly as I had a couple of requests which I didn't know were possible. I'm able to set up different calendars for different products which has been an issue on a previous app. Full stars and can't wait to continue using the app. I've also used the live chat function for another issue and team once again have been very helpful and efficient! Big mention to Dhinakar who helped with a big technical request! Thank you again!

Brownie Eats Sweet Treats
United Kingdom
About 2 years using the app
Edited September 15, 2023

Everytime I have a challenge the fix is just moments away with this team. The ease of getting things solved is fantastic for busy stores. Thank you!

Bread By Elise
Canada
About 2 years using the app
May 4, 2023

This app was perfect for us when we were doing curbside pickup for the last few years. It saved me so much time by scheduling all the orders. Easy to use. Great customer service when I did have a small issue. They solved it over Zoom. I deleted it as we’re not taking pickup orders now, but I will definitely reinstall this app if we return to pickups or deliveries.

MBB Greenhouse
Canada
About 2 years using the app
Logbase replied May 5, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.