Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

February 1, 2021

Works perfectly for small businesses that need customized pickup and delivery options! The support is amazing, so fast and they helped me customize my checkout options. 10/10!

Lume Florals
Canada
Over 2 years using the app
July 28, 2020

This was a dream come true. Extremely cost-effective option to fix all your delivery date and shipping method issues. Thank you for the unwavering support provided by the representative during the initial setup.

Pookadai Florist Toronto
Canada
Over 2 years using the app
June 22, 2020

Just what I was looking for. I had some changes I wanted to make that were too complicated for me to do so had a zoom call, shared my screen and they sorted all the changes to suit me within a few minutes. Excellent customer service.

Mrslyon'scakery
United Kingdom
Over 2 years using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

April 8, 2022

I used this app to allow customers to pick their date and time for receiving their order. The woman who helped me was so friendly, fast, and knowledgeable. Thank you!

Jelana's Bake Shop
United States
Over 2 years using the app
Edited August 16, 2023

The team has been super helpful in assisting us in setting up delivery& pickup on our store due to our complicated delivery settings. We're live with the app for almost a week now, so far so good. Happy with how its working out so far! Try it out and get in touch with them via zoom to get help, their support have been quite impressive!

Update: Aug 2023 - have been using the app since Apr 2021. Support had been great and have helped in minor adjustments as and when required. Much appreciate the support!

Amour Desserts
Australia
Over 2 years using the app
October 18, 2021

This app did exactly what we wanted for our customized local delivery and pickup options for our flower shop. I had two Zoom meetings and the technician, Sree, who helped me was professional, courteous and so helpful. He efficiently customized the app exactly as we needed it and made excellent suggestions to make our ideas work. He knows the program/software inside and out! He deserves a raise and should be well paid. I would definitely recommend this app for local delivery customization within Shopify.

Contemporary Florist
Canada
Over 2 years using the app
April 11, 2022

Siva was great at teaching me how to make some changes on the app, great customer service. I learned how to change the language form english to spanish (:

Natural Balance Club
Mexico
Over 2 years using the app
April 15, 2022

The customer service is really high quality. The app can be a little confusing, but the team is always there to help.

FareMarket
United States
About 2 years using the app
February 5, 2021

We installed this app onto our website to enable our customers to easily pick between normal shipping and Click and Collect. The App support was super helpful and efficient. We had a few appearance and performance preferences that we couldn't solve and so we contacted support, arranged a zoom meeting and screen shared our issues. The friendly app expert solved all our problems and we were up and running straight away. Would highly recommend to anyone looking to install.

Castle Farm Shop
United Kingdom
About 2 years using the app
Edited February 9, 2024

Janani helped me fixed the checkout page. Very patient and very informative. Thank you very much. Also, when you need help asap they are 24/7 there to help you.

Bless' Sweet Escape by Leng
United States
About 2 years using the app