Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,062)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

Edited June 26, 2024

Vinduja has great customer service, he made everything I needed happen. Really appreciate the great work. This app now does local delivery and shipping for me.

Butchers Bowl
Australia
Almost 2 years using the app
Edited December 1, 2023

Barath was so very helpful! I scheduled a call and within minutes he helped me solve my problem to prevent "local only" products from shipping.

ShopAtDean
United States
Almost 2 years using the app
October 10, 2023

Great app, excellent support. Barath and Rahul were both extremely helpful

The De Beauvoir Deli Co
United Kingdom
Almost 2 years using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

January 9, 2023

日本のサイトで使用しても問題なく運用できます。すべて英語で記載されていますが、難しい単語は使用されていないので設定も問題なくできます。
また、不明点があってもカスタマーサービスは迅速で丁寧なのでお勧めです。
一度テーマを変更した際にアプリのインストールがうまくかみ合わず、困っていたのですが連絡したところすぐに直してくれました。

GHOST BURGER
Japan
Almost 2 years using the app
Logbase replied January 9, 2023

Thank you for your wonderful review! It's always our pleasure to assist you.

February 6, 2022

We had multiple complicated requests on shipping settings. The customer support was superb and made everything super easy and the whole process enjoyable. Siva our customer support was very patient, attentive and thorough with the setup. Thanks Siva!

Beli
Malaysia
Almost 2 years using the app
July 16, 2020

Works perfectly, Kumar even help me set it up. I tried a lot of date picker apps and this one is by far the best!

Harry Batten
United Kingdom
Almost 2 years using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

Edited January 26, 2023

Customer service makes navigating this app SMOOTH sailing. Best to meet on Zoom and spend a little time on your issue and they will share screen and show you exactly how to get from point A to B and then again from point B-D :). Thank you for todays help!
Some improvements to consider: The Calendar and the charge at Checkout aren't cohesive...for example the same customer in one zip code can select a time that isn't offered to them...it shouldn't show a specific time to the zip code if the zip code doesn't offer it at checkout.
There are a few more little things like this I'd like to submit for review...but overall, it does get the job done.

Plant Party
United States
Almost 2 years using the app
Logbase replied January 25, 2023

Thank you for your kind review! It's always our pleasure to assist you.

Edited October 24, 2024

I had a very helpful setup zoom call with Dindu,Vinduja and Berath. He was very patient and set the app up perfectly. Thank you.

Superette Store
United Kingdom
Almost 2 years using the app
September 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

The Fat Little Penguin
India
Almost 2 years using the app
Logbase replied September 25, 2020

Thank you for the wonderful review.

August 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

refrainldn
United Kingdom
Almost 2 years using the app