Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

September 25, 2020

I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.

The Fat Little Penguin
India
Almost 2 years using the app
Logbase replied September 25, 2020

Thank you for the wonderful review.

August 5, 2021

App works great and customer service is excellent. Meets all our needs and customisations by the team were very helpful.

refrainldn
United Kingdom
Almost 2 years using the app
December 8, 2021

Super helpfull with support, always helping directly with issues.
App works really good.
We really appreciate the work the do and how good the app works

Tidlösa Högtider
Sweden
Almost 2 years using the app
Edited July 10, 2022

Service d'assistance très réactif et totalement disponible. Merci à Sudhan. Mes besoins étant spécifiques, je continue d'expérimenter l'application. Très bon ressenti pour le moment.

josydelices.com
France
Almost 2 years using the app
August 9, 2022

Annie was super helpful & very patient helping me set up some shipping rates etc. Really great service from her.

Pork Ewe Deli
Australia
Almost 2 years using the app
Edited May 7, 2021

This app's functionality and service blows every other app out of the water. I tried installing every delivery/pickup calendar app I could find on the app store, and only this one ended up fitting our needs because its features are so much richer and more developed than the others. The UI is easy and pleasant to use, and the customer service team is amazing. If you want a well-made app that will work for you long term and grow with your business's needs, this is the one. Service: Annie and her team were always available for zoom calls and worked extensively with me to make sure that the app looked great with my store theme. Every request was fulfilled within a few hours, and I am honestly so impressed - this is probably the best service I have encountered working with any app on Shopify. If you're wondering why this app only has 5 star reviews (you will NEVER find this on another Shopify app), there is a good reason for it. You will be in good hands!

ORIZUMÉ
Canada
Almost 2 years using the app
June 29, 2022

I used this app to set up a bunch of different custom local pick up options that are not standardized. The customer service I received from Siddarth at LogBase was exceptional! The app was able to do all the things I wanted - the company helped me figure it out. I couldn't be happier.

Market Fresh
Canada
Almost 2 years using the app
December 13, 2022

so helpful, its just the best app to use, i have tried many others and i always come back to this one. So simple but complex in what you can do, download it now

S&J Fisheries
United Kingdom
Almost 2 years using the app
Edited October 27, 2023

Barath was very patient and professional in helping me with some complex issues I was having. And the app is very helpful in allowing me to schedule distinct products for distinct events.

Missoula Cakes
United States
Almost 2 years using the app
February 6, 2023

Thanks Janani for helping me! Great customer experience! The app is always great and they always support my business with all my needs.

Verbena Flores
Brazil
Almost 2 years using the app