Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited October 27, 2021

An integration that actually works!! The customer support is second to none. Kumar completed the entire set up for us and when we had a glitch (our fault), they instantly sorted it out. Since then we've needed additional features and the team are always on hand to give us support - jumping on a Zoom call straight away. Definitely give them a try, their rates are competitive, their customer support is top notch and they’re constantly improving and adding to their services. Great job!

Lochinver Larder
United Kingdom
Over 1 year using the app
January 19, 2022

Thanks for your great services Siva ! Your work perfectly on my e-shop ! Thanks so much. I will work with you again.

lepaindesoleil
Belgium
Over 1 year using the app
December 16, 2020

Customer service is fantastic, I highly recommend this app. Thank you so much for helping me in building the store pick up & delivery for my site!

The Dempsey Project
Singapore
Over 1 year using the app
March 21, 2022

Great customer service. All questions answered and lots of help in implementing solutions that were effective and targeted to my business.

Four All Ice Cream
Canada
Over 1 year using the app
November 20, 2020

So regardless of the app itself, which I am loving so far after working through the setup, the support is AMAZING and makes this app the best out there. Honestly, I am confident in using this app moving forward simply because of the wonderful support provided. I went into the free support zoom meeting with one question and ended up getting help optimizing the app beyond what I thought was possible. Thank you all for this app and your continuous support!

Happy Day Juice Co.
United States
Over 1 year using the app
March 17, 2023

Great customer support and does just what is needed .. Do check all is setup correctly before you do a big promotion.. (ahhhhhh!)

Killruddery Pizza Shed
Ireland
About 1 year using the app
Logbase replied March 17, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

Edited February 19, 2024

I had a very helpful setup zoom call with Vinduja. He was very patient and set the app up perfectly. Thank you.

Superette Store
United Kingdom
Over 1 year using the app
November 24, 2022

Sudhan was very helpful, he took time to help me with my holiday schedule on zoom, it was very quick! Thank you!

Boucherie Édouard et Léo
Canada
About 1 year using the app
June 29, 2022

The representatives are very helpful in resolving any issues I have with the app. Always fast and reliable response.

Purvey'd
United States
About 1 year using the app
July 1, 2021

Excellent app, has transformed how I manage pickups, deliveries and shipping. Highly recommend. Many thanks to Savin & Annie who helped set up the app and ensured everything was running smoothly. Great tech support which is greatly appreciated.

Hibiscus Coast Party Hire
New Zealand
About 1 year using the app