Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited June 15, 2020

Support is top notch. Kumar is fast and responsive. Great simple app with no frills. Straight to the point

Chalongsg
Singapore
About 1 year using the app
Logbase replied June 15, 2020

Thank you for the wonderful review!

August 11, 2022

This app is amazing, what makes it lot better is the customer service provided by Siddarth. I was looking to get the right product over a month and as I was looking into LogBase I thought this might be suitable for us. I contacted them and Siddarth was the one contacting us. He did help us setup the whole application and also did correct 2 mistakes that were creating us issues. Highly recommend this app.

Furniture Spot & Mattress Outlet
Canada
About 1 year using the app
January 19, 2022

These guys have the best customer service hands down. Anne went above and beyond to fix the problems I was facing. Some of the problems were not even from the app but they went an extra mile to solve everything.

East Bay Pie Co
United States
About 1 year using the app
July 26, 2020

Amazing customer service. he spends over 45 min with me to fix and show me how is app works.
Shopping Basket.ca

Shopping Basket
Canada
About 1 year using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

Edited September 12, 2020

Wonderful app with wonderful support! Helped me every step of the way to get my shipping, pick up and local delivery options all set! I would definitely recommend this app if you are looking to add personalized pick up and delivery options and needing help doing so.

Gnome Grown Plants
United States
About 1 year using the app
April 4, 2022

Great support and very helpful! Really surprised how much this company helped me! Definately recommend!

Urban Treats Sydney
Australia
About 1 year using the app
Edited May 23, 2022

App is easy to use and works well. Support is extremely prompt and helpful with any queries, which is quite important.
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Been using it for a while now, no complaints. Support always quick and helpful.

NNEYAH Cards & Gifts
Nigeria
About 1 year using the app
Edited November 15, 2021

Off the bat, the app is great and the guide to install and tweak easy to follow. A couple things I couldn't figure out were helped by the team, and they went a step above by helping with alignments of the cart and increasing the user experience :)
Definitely recommend if you have pickups and local delivery option for your business. *2nd time requesting help and they figured out an issue that was actually on shopifys side. Came up with a quick and easy solution, thanks!

The Sourdough Bakery
United Kingdom
About 1 year using the app
February 15, 2022

Excellent service from the support, Siva. I got some issue on the app and requested for assistance. Within 1 min, Siva responded and went tru all the issues and help me solved everything. Very grateful to him. Great app to use!

Yosh! Online Store
Singapore
About 1 year using the app
Edited November 28, 2020

The logbase team was fantastic getting us set up with their app. Response time for support was almost immediate. Great job.

Fresh City Kitchen
United States
About 1 year using the app