Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

October 19, 2021

This app is working really well for my small business which relies a lot on local deliveries and pickup. Siva has been extremely helpful in the setup and guiding me through everything, him and his team are always there to help.

Marcassie Farm Kitchen
United Kingdom
8 months using the app
January 25, 2022

This app is great for keeping your pickup schedule organized! The customers can choose their pickup location, date, and time (if needed) all in one place so it really helps to limit your manual work. The customer service by Siva was outstanding! Because I'm not very good with technology and I had very specific needs to accommodate my store, I was honestly starting to panic. However, he guided me and took care of all the issues I was dealing with from his end and solved it within one quick zoom call. LogBase's customer service team is unmatched - it was the most stress-free trouble shooting call I've been on.

shopgoldencloud
Canada
8 months using the app
April 19, 2022

The team at LogBase has been integral in the process of customizing our online shop to accommodate setting up custom shipping, delivery and local pickup scheduling and rates for our complex item library. Rajkumar has provided support every step of the way to make sure that the app is working to our liking, and never hesitates to jump on a call to address any changes that need to be made. They have gone beyond the call of duty to make sure our UX is seamless from item page to cart to checkout! We are so grateful for all they have done for us! Highly recommend!

Crimson Horticultural Rarities
United States
8 months using the app
February 28, 2022

I need assistance in fixing, my setting on the back end Sreeman from the support team was instant in helping me! fixed all the setting in a PING!! Awesome!

Grocery App Ltd
United Kingdom
8 months using the app
November 12, 2022

the team were extremely helpful with installation and set up and provided an in depth view on the functions of the app. im now confident that i can effectively use the app to streamline my pick and delivery processes. thanks so much for the time, and patience with me. much appreciated.

Cake Me Crazy
Australia
8 months using the app
December 14, 2022

Excellent service was able to schedule a zoom meeting on the same day I had a query and get it resolved!

Shepherd's Online
Australia
8 months using the app
July 25, 2021

I spent far too much time trying to figure it all out on my own. With an instant response from the help chat, we began a zoom call where everything I had spent hours (and hours) trying to resolve while researching on forums was fixed instantly and promptly. I was thoroughly involved in the entire process too! I gratefully received service above and beyond what I expected. I am so glad I made the jump to this app.

Picottee Floral
Australia
8 months using the app
February 18, 2022

Amazing App, and even better customer service. I was able to have a same day zoom call with the developers and have a complete set up done for me via screen sharing, it was so easy, and so helpful. We were able to streamline all of our inventory to one warehouse location even though we have several different pick up locations. Can't say enough great things, you need this.

Truly Lifestyle Brand Inc.
Canada
7 months using the app
June 16, 2022

Great use in our store and easy to navigate! Customer support was fantastic. Janani R. of Customer Support was quick to respond in the chat, provided links, then initiated a Zoom call to personally resolve our issues.

halfsaints
Philippines
7 months using the app
March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Chefs on Wheels
Australia
7 months using the app