Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and scheduling capabilities. They appreciate the high level of customization, dynamic delivery rates, and the ability to manage multiple locations. The app's customer service is praised for its responsiveness and helpfulness. Merchants value the app's ability to streamline order fulfillment, manage inventory, and integrate with other platforms. Additional benefits include a live chat feature, detailed tutorials, and quick issue resolution.

October 5, 2021

We use this app for delivery and pickup scheduling. It's been quick and simple. The app team has also been helpful and responsive whenever an issue arises and are quick to get it solved. Thank you to the team at LogBase!

Mazati
Australia
7 months using the app
August 3, 2021

The app is great and the customer service is wonderful. They are always around to help and get to the bottom of the issues. Highly recommend.

Gluten
United States
6 months using the app
April 28, 2021

This app has all the options I was looking for. Excellent help support. Helped me fix all my issues. Can't wait to start taking orders

Pardon My French Treats
Australia
6 months using the app
June 22, 2020

Incredible customer support, great price, and useful features for restaurants doing pickup and delivery during COVID times. Thank you!

Mirisata
United States
6 months using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

Edited October 4, 2021

Quick response every time, they are kind and patience and focus on your needs, also assist you with any little issues with Shopify. Really easy teleworking with them with the help of Zoom.

Tapafina
Belgium
6 months using the app
December 21, 2020

Love this app! It makes setting up our delivery options really easy. I had one small issue with my slot picker, and the app team looked into it and fixed it right away. They will also help you with setting up the app over Zoom which is very helpful. Overall very happy with this app!

la pecora
Canada
6 months using the app
October 10, 2022

Kavishan was very helpful. Resolved my issues regarding checkout quickly and efficiently. Also helped resolve other issues we had with our shop site.

ImperfectLibertyVillage
Canada
6 months using the app
March 9, 2023

Amazing support to fix an issue with postcodes and the checkout which Shopify couldn't help me with! Highly recommend

Little Green Wood
United Kingdom
6 months using the app
Logbase replied March 9, 2023

Thanks for your kind review. It really helps us in the long run.

March 9, 2022

Their service is incredible. very responsive and always happy to assist. these guys go above and beyond!!!!

SamosaBoy
United Kingdom
6 months using the app
January 12, 2021

Great app and very helpful customer service. Truly good at what they are doing. Highly recommended for stores with pickup and shipping options.

Rourke’s
United Kingdom
6 months using the app