Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

Edited October 4, 2021

Quick response every time, they are kind and patience and focus on your needs, also assist you with any little issues with Shopify. Really easy teleworking with them with the help of Zoom.

Tapafina
Belgium
6 months using the app
December 21, 2020

Love this app! It makes setting up our delivery options really easy. I had one small issue with my slot picker, and the app team looked into it and fixed it right away. They will also help you with setting up the app over Zoom which is very helpful. Overall very happy with this app!

la pecora
Canada
6 months using the app
October 10, 2022

Kavishan was very helpful. Resolved my issues regarding checkout quickly and efficiently. Also helped resolve other issues we had with our shop site.

ImperfectLibertyVillage
Canada
6 months using the app
March 9, 2023

Amazing support to fix an issue with postcodes and the checkout which Shopify couldn't help me with! Highly recommend

Little Green Wood
United Kingdom
6 months using the app
Logbase replied March 9, 2023

Thanks for your kind review. It really helps us in the long run.

March 9, 2022

Their service is incredible. very responsive and always happy to assist. these guys go above and beyond!!!!

SamosaBoy
United Kingdom
6 months using the app
January 12, 2021

Great app and very helpful customer service. Truly good at what they are doing. Highly recommended for stores with pickup and shipping options.

Rourke’s
United Kingdom
6 months using the app
November 1, 2022

I recently added this app but wasn't exactly sure on how to tweak it to do what I needed. A zoom call was booked and Dhinakar was a great help, providing top notch tech support, and stayed on the call until all my questions were answered. We got the app set up exactly how I wanted it and it is a great addition to our online store. We were able to add a postcode checker to our cart, and it enables customers to choose what day/time they would like their order delivered. Would highly recommend this app!

Green Beanz
Australia
6 months using the app
November 8, 2021

Very user friendly, and when I needed help with some more customization they hopped on the zoom call to help get it done! Wish I could give more than 5 stars!

Feast
United States
6 months using the app
October 17, 2020

I'm using the base version and this does exactly what I need since our business is exclusively pickup and delivery. Their online chat help is quick and helped resolve some initial setup issues I was experiencing. They also took the time to setup my timeslots, review all my settings and suggested some tips for better user experience. I spent alot of time with other Apps that didn't work the way I wanted and never heard back from their support. This App and service rocks! Thanks LogBase to getting my online store up and running!

RADIUS Precision Skate Sharpening & Supplies
Canada
6 months using the app
July 11, 2022

just started out using this app, it's great so far & the support team is awesome, thank you Siva specially with the prompt response

Angstbakes
Singapore
6 months using the app