Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, efficient performance, and customizable delivery and pickup scheduling features. They appreciate its ability to set a local delivery radius and streamline the checkout process. The app's support team is praised for their quick problem-solving skills, offering assistance via chat and Zoom calls. Merchants also note its capability to resolve technical conflicts with other apps.

November 20, 2020

This app is perfect for everything I've thrown at it. I have three zones of deliveries, all at different prices and all with free shipping over £20. Can set the zones with full postcodes or partial matches and it works amazingly. Can easily customise the look of the cart mechanics to suit your theme and the options for setting specific days for delivery and lead times is crucial and flawless. And then there is the support, they cannot do enough for you and they are available 24/7. They reply instantly and any changes or big jobs are done within 12 hours, if not there and then. The team have made big changes based just off my questions and they literally cannot do enough to help. I honestly wouldn't bother wasting your time trying other apps because I have tried them all and they dont even come close to the functionality and support of this one by LogBase.

Grübb Deli
United Kingdom
About 1 month using the app
February 22, 2021

Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.

McVapeUK Ltd
United Kingdom
22 days using the app
September 30, 2021

I haven't fully explore and use it but the way it was shown and configure, it pretty covered all things our online store is needed. Adding more is the very accommodating and well knowledgeable technical support(Sree) and even their CEO is trying to help to resolve the concern. Thank you! I appreciate you kindness.

5 days using the app
Edited November 4, 2020

I love this app for delivery and pick up. They walk you through it all- fantastic help and support.

Wild Thing Botanicals
United States
About 1 month using the app
Logbase replied September 24, 2020

Thank you for the wonderful review.

October 18, 2021

This app did exactly what we wanted for our customized local delivery and pickup options for our flower shop. I had two Zoom meetings and the technician, Sree, who helped me was professional, courteous and so helpful. He efficiently customized the app exactly as we needed it and made excellent suggestions to make our ideas work. He knows the program/software inside and out! He deserves a raise and should be well paid. I would definitely recommend this app for local delivery customization within Shopify.

Contemporary Florist
4 days using the app
July 14, 2020

Great customer service. They were very helpful, and fixed my problem completely. The app interface also works great.

Robo Bakery
United States
About 2 months using the app
Logbase replied July 27, 2020

Thank you for the wonderful review!

December 12, 2021

Best customer service ive ever received on an app. On top of that, the app interface for frontend and backend is so good. Definitely highly recommended.

2 days using the app
June 25, 2021

I used this app to help me customize my page so I can have date and time slots for delivery. I had an issue trying to solve something with Paypal and Saravana was the best helping me with some coding. Less than 10 minutes and he solved my issue!!! I recommend the team so much, they are so very helpful. Thanks a lot!

The Rosebox Floreria
10 days using the app
September 13, 2021

The support team is awesome they'll set up everything for you right in front of you, app works super well and is flexible to cover most special situations that I have (different regions based on week, different shipping rates based on distance, etc). I'm having a great experience

5 days using the app
Edited December 2, 2020

Great app! The guide is very clear and easy to set up. They are also available for zoom chats to help with the set up what a great bonus.

28 days using the app