Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 8, 2020

What a great app - very simple to use but also has enough customizations to make it versatile for many scenarios. The customer support on set up was next level - highly recommended!!

Toronto Market Company Inc.
Canada
4 months using the app
Logbase replied June 8, 2020

Thank you for the wonderful review.

March 28, 2023

Dhinakar has been really helpful for the setting of all aspects regarding PickuUP Delivery!
Thank you so much!

Primo Raccolto
Italy
4 months using the app
April 27, 2021

Amazing customer service. Easy to get a hold of and great communication. Easy to work with and gets to the root of the issue fast.

Backbone Floral & Vintage
United States
4 months using the app
Edited January 4, 2022

This app is the best one stop shop app for delivery/shipping/pickup. I've tried multiple apps and this one by far exceeds my expectations in ease of use, options, and look. The team there is also beyond helpful and set up my store via a zoom call. It was so quick and easy! highly recommend!

Brownie Bar Store
United States
4 months using the app
October 12, 2021

Hello, Shiva helped me set this app up, and wow can I saw this was great, the whole process was very easy. From having shiva set it up to him telling me next steps I would need to take I would defiantly recomend this?.

Cowboy's Firewood
United States
4 months using the app
March 2, 2022

Have been using this app for my bakery for roughly the past 6 months. We offer several delivery options as well as pick ups and we’re scheduling everything individually before using the app. Having the calendar scheduling tool has been a game charger and saves us a lot of time and makes it so much easier for customers to book their orders themselves. There are a lot of options to customize so I was able to tweak the standard offerings on the app to suit our specific situation easily. I had 2 semi-major issues since using the app that prevented any orders being placed on our website for a short period of time but we’re quickly corrected by their customer service team. Both my customer service experiences have been 10/10 and they even fixed an issue overnight for me. Couldn’t recommend this app any more!

Boou Dog Treats
Canada
4 months using the app
June 3, 2022

Downloading this app and setting it up exceeded our expectations. We worked with Sudhan and he was amazing. He went above and beyond and helped us with so many issues we had before we added this app. He was able to help with all of them. Thank you

Pond Plants of Eugene
United States
4 months using the app
November 29, 2020

The team were great in helping get us set up and making the most of the solution. We would definitely recommend them to other users.

Bertie's Bakes
United Kingdom
4 months using the app
May 3, 2021

I just installed the app and it was very easy to set up. I did have complications with two things but i was rapidly assisted! Their customer service is EXCEPTIONAL!!!! Definitely recommend!

Cielo Lindo Studio
United States
4 months using the app
Edited September 7, 2022

We done 2h costumer care with Annie, she was brilliant and very very kind! They done everything we asked for. Thanks so much

anticamacellerianutini
Italy
4 months using the app