Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

November 22, 2022

Siva was very helpful and took time with me today on Zoom setting up Christmas time slots for collection, thank you! 100% recommend this app and their customer service is great.

Life Of Fish
United Kingdom
4 months using the app
February 22, 2023

Got the amazing support from Support team (Shiva).
I really appreciate this app and the support I got from Shiva

Pro Building Supply
Canada
4 months using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Edited April 14, 2021

Great support from padma. every theme is different so if you stuck while using this app feel free to contact for help. they will look after for you. i shared my screen with zoom and they fixed the issue very quickly. great team of enthusiastic people working behind computer to make our business operation easier.

canadian raw
Canada
3 months using the app
Edited August 31, 2022

This app is great and the customer support is also amazing. Great for my customer as it enabled them to be able to pick a time slot for delivery and pick up. Best App on Shopify. Thank you!

Greenacre Gourmet Meats
Australia
3 months using the app
February 8, 2022

Very helpful and proactive staff. Nice app that resolved several problems that we faced as we offer 2 types of delivery (Local and Standard) and also Pick-up.

Nasul Roșu
Romania
3 months using the app
September 2, 2022

Janani helped us with setting up our customized shipping rates, added a new pickup location and also helped us communicate with the Shopify guru to enable some functions. This has been the most smooth experience as we have been struggling to do for weeks and her help was just what we needed. All problems solved! Thank you so much!

FoodCraft Online Store
Hong Kong SAR
3 months using the app
Edited August 1, 2020

It works fine for us. Really good App. Customer service really outstanding. Had some doubts while setting up, and they have cleared it immediately.

VEGE N FRUIT
Oman
3 months using the app
November 22, 2022

Fantastic! I had a tricky issue trying to include delivery date and time details in Shopify's automatic order confirmation email. Tried googling for help with all sorts of remedy with no success. Approached helpdesk via chat and issue resolved within 5 minutes. Thank you to In Store Pickup Local Delivery's team, especially, Dhinakar.

BLOOMS: BY M.
Singapore
3 months using the app
Edited July 28, 2021

Needed help with Draft Orders and the team got on zoom with me and resolved the issue in less than 24 hours. Great service - thanks!

Christies Bakery
Canada
3 months using the app
April 6, 2022

I am very satisfied with the app and especially with the customer service. Annie and Kumar are doing great job. Thanks!!!

Magasin DOBSHOP
Canada
3 months using the app