Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,024)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

May 31, 2023

Great service! Always helpful. Team taking the time to make sure your website running well with the integrated app

Millstone Patisserie
Australia
4 months using the app
Logbase replied May 31, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

June 8, 2020

What a great app - very simple to use but also has enough customizations to make it versatile for many scenarios. The customer support on set up was next level - highly recommended!!

Toronto Market Company Inc.
Canada
4 months using the app
Logbase replied June 8, 2020

Thank you for the wonderful review.

May 22, 2023

what an amazing team! They helped me in anyway possible and resolved the issue right away. the app itself is very useful and easy to use with a lot of options! I highly recommend it not only because it is an amazing app to use but also because of the team.

PrimeTouch
United States
4 months using the app
Logbase replied May 22, 2023

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊.

May 17, 2023

very good remote assistance, all set up process fast and efficient. Annie is very good at explaining all options and very kind and patient.

burra'
Singapore
4 months using the app
Logbase replied May 17, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

March 28, 2023

Dhinakar has been really helpful for the setting of all aspects regarding PickuUP Delivery!
Thank you so much!

Primo Raccolto
Italy
4 months using the app
April 27, 2021

Amazing customer service. Easy to get a hold of and great communication. Easy to work with and gets to the root of the issue fast.

Backbone Floral & Vintage
United States
4 months using the app
Edited January 4, 2022

This app is the best one stop shop app for delivery/shipping/pickup. I've tried multiple apps and this one by far exceeds my expectations in ease of use, options, and look. The team there is also beyond helpful and set up my store via a zoom call. It was so quick and easy! highly recommend!

Brownie Bar Store
United States
4 months using the app
October 12, 2021

Hello, Shiva helped me set this app up, and wow can I saw this was great, the whole process was very easy. From having shiva set it up to him telling me next steps I would need to take I would defiantly recomend this?.

Cowboy's Firewood
United States
4 months using the app
August 7, 2023

Great app and great service helping set up the app via zoom call! Thank you so much for your help! looking forward to getting started and taking orders!

My Store
United Kingdom
4 months using the app
Logbase replied August 9, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

March 2, 2022

Have been using this app for my bakery for roughly the past 6 months. We offer several delivery options as well as pick ups and we’re scheduling everything individually before using the app. Having the calendar scheduling tool has been a game charger and saves us a lot of time and makes it so much easier for customers to book their orders themselves. There are a lot of options to customize so I was able to tweak the standard offerings on the app to suit our specific situation easily. I had 2 semi-major issues since using the app that prevented any orders being placed on our website for a short period of time but we’re quickly corrected by their customer service team. Both my customer service experiences have been 10/10 and they even fixed an issue overnight for me. Couldn’t recommend this app any more!

Boou Dog Treats
Canada
4 months using the app