Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,021)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

August 5, 2023

Siva was AMAZING! I received the absolute best customer service I've every experienced before. And I'm a stickler for good customer service. He was patient with me, he provided customization to my shop upon request. I wish that I could hire Siva for all my Shopify applications. I don't usually write reviews which is a shame because as an entrepreneur, I know the value they offer to potential customers. Anyhow, do NOT hesitate to download this amazing app.

Zahra's Crown
United States
3 months using the app
Logbase replied August 8, 2023

We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!

September 26, 2023

Kavishan is a Rockstar. Had an amazing zoom meeting to setup the app. Super helpful!!!

Can't wait to try this app!!!

Little Lolos Farms
United States
3 months using the app
Logbase replied September 27, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

September 2, 2022

Janani helped us with setting up our customized shipping rates, added a new pickup location and also helped us communicate with the Shopify guru to enable some functions. This has been the most smooth experience as we have been struggling to do for weeks and her help was just what we needed. All problems solved! Thank you so much!

FoodCraft Online Store
Hong Kong SAR
3 months using the app
Edited August 1, 2020

It works fine for us. Really good App. Customer service really outstanding. Had some doubts while setting up, and they have cleared it immediately.

VEGE N FRUIT
Oman
3 months using the app
November 22, 2022

Fantastic! I had a tricky issue trying to include delivery date and time details in Shopify's automatic order confirmation email. Tried googling for help with all sorts of remedy with no success. Approached helpdesk via chat and issue resolved within 5 minutes. Thank you to In Store Pickup Local Delivery's team, especially, Dhinakar.

BLOOMS: BY M.
Singapore
3 months using the app
Edited July 28, 2021

Needed help with Draft Orders and the team got on zoom with me and resolved the issue in less than 24 hours. Great service - thanks!

Christies Bakery
Canada
3 months using the app
April 28, 2023

Good experience with Dinesh. Very patient and helpful. Looking forward to using pickeasy and more apps from logbase

legateaucakes
India
3 months using the app
Logbase replied April 28, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

Edited May 17, 2023

Today (5/17/2023) I was helped on ZOOM by Febin. He was very knowledgeable and answered all of my questions. Thanks Febin!

It's a bit difficult for beginners to set up, but the help from customer service is great. They will walk you through everything you need.

Flowertown Speaking Roses
United States
3 months using the app
Logbase replied May 10, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

April 6, 2022

I am very satisfied with the app and especially with the customer service. Annie and Kumar are doing great job. Thanks!!!

Magasin DOBSHOP
Canada
3 months using the app
October 22, 2021

Een hele fijne plug-in voor mijn webshop, waarbij het alleen mogelijk is om af te halen (en dus niet te verzenden). Via de chat hebben ze me helemaal geholpen met het instellen van de plug in en het aanpassen van tekstregels. Er staat natuurlijk op veel plekken een verwijzing naar verzending, maar dat is dus niet relevant voor mijn shop. Geweldige service!

Vuurwerkfeestje.nl
Netherlands
3 months using the app