Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,044)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers detailed customization options like order limits per slot, blackout dates, and preparation times, which aid in inventory management and scheduling. The app also allows setting customized delivery days and shipping rates, improving customer satisfaction and market reach. It supports multiple locations and adjusts delivery settings by zip/postal codes, enhancing the shopping experience. Merchants praise the customer support team for their responsiveness and effectiveness, including personalized troubleshooting via Zoom calls.

Edited March 9, 2023

Awesome team and very helpful! Rahul and Dhana helped me set everything up and sorted out the issues I was having. 5 Stars well deserved!

Petal Cupcakes
New Zealand
3 months using the app
July 20, 2023

Amazing customer service, Siddarth went above and beyond to help me resolve my issue! Would highly recommend using this service.

Tom Hixson of Smithfield
United Kingdom
3 months using the app
Logbase replied July 21, 2023

We sincerely appreciate your valuable feedback and the time you've taken to provide us with such a wonderful review. Your words mean great significance to us.

August 23, 2020

Excellent app, I am using for local delivery, simple to use, integrates with the store and the guys quickly fixed a small issue I had in the cart due to some other apps. Very happy with this app and the support.

TAPP Water (Malta) Ltd
Malta
3 months using the app
March 14, 2023

great customer service; especially from sudhan. he helped me every step of the way, even in areas I was not very knowledgable in

Litos Italian Restaurant
United States
3 months using the app
Logbase replied March 15, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Sudhan
Customer Success Team
Logbase

Edited October 14, 2021

app is simple and grate!! special things is that does not add a product "pickup" to your order like all the others do... and that is important because it will not change your product statistics ... we have lots of app and the support of this one is FIVE STARS !!!

Loja Pascoal
Portugal
3 months using the app
December 1, 2020

Lovely customer service. Friendly, very available and understanding. The app itself is very intuitive and adaptable to your particular service.

Jannettas Gelateria
United Kingdom
3 months using the app
April 27, 2022

Super helpful customer service team (Sudhan), always available to do a zoom call to assist me with my issues.

Friday's Garden
Singapore
3 months using the app
October 23, 2023

Si bien la App tiene muchas opciones y puede confundir a veces me sorprendió la disposición del soporte técnico Rahul, muy amable, super rápido y con una predisposición a mil por hora. Al final resulto muy fácil de usar gracias a el. Muy agradecido por el apoyo Rahul.

Organizadores.pe
Peru
3 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 19, 2023

Very good app. Janani's remarkable customer service is the cherry on top! Prompt, friendly, and always there to help. Highly recommend!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 2, 2020

This app is perfect for my cookie business! It allows you to pick specific pick up/delivery days & times which is exactly what I needed. Customer service is extremely helpful in explaining everything and helping me navigate through their app. I would highly recommend downloading it if it fits your needs!

Decadent Dough
Canada
3 months using the app