Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

April 27, 2022

Super helpful customer service team (Sudhan), always available to do a zoom call to assist me with my issues.

Friday's Garden
Singapore
3 months using the app
May 19, 2023

Very good app. Janani's remarkable customer service is the cherry on top! Prompt, friendly, and always there to help. Highly recommend!

happymorning
United Kingdom
3 months using the app
Logbase replied May 19, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 23, 2023

Si bien la App tiene muchas opciones y puede confundir a veces me sorprendió la disposición del soporte técnico Rahul, muy amable, super rápido y con una predisposición a mil por hora. Al final resulto muy fácil de usar gracias a el. Muy agradecido por el apoyo Rahul.

Organizadores.pe
Peru
3 months using the app
Logbase replied October 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 2, 2020

This app is perfect for my cookie business! It allows you to pick specific pick up/delivery days & times which is exactly what I needed. Customer service is extremely helpful in explaining everything and helping me navigate through their app. I would highly recommend downloading it if it fits your needs!

Decadent Dough
Canada
3 months using the app
September 1, 2023

Rahul was fantastic. He was able to solve the shipping zone problem and appointment book introduction. Thanks.

Domain Appliances
Australia
3 months using the app
Logbase replied September 3, 2023

Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us. We're dedicated to offering you assistance and support whenever you need it.

June 5, 2020

Excellent customer service! I had a small problem with the layout of the date and time selector boxes in the shipping cart and they immediately emailed me back and helped me solve problem. No extra charge and no hassle.

Simple and effective design

Thanks guys!

Sherwood Suppers
United Kingdom
3 months using the app
Logbase replied June 5, 2020

Thank you for the feedback. Happy to assist.

October 20, 2023

they were very nice in fixing the issue with my delivery date picker. Also the picker overall has a basic and nice functionality, and it has a free plan so its good.

Brownie Bros
United States
2 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

May 12, 2023

I have a small flower online shop and installed Pickeasy app for client to be able to choose the time and method of delivery or pick up, I had a minor issue with how it worked with my online Shopify store , but Pickeasy set up a zoom meeting to resolve the issue, Dinesh called me and was very helpful and patiently helped to solve the issue, so app now running perfectly, I recommend them if you need an app for delivery or pickup .

Isle of Flowers
Canada
2 months using the app
Logbase replied May 12, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your needs and we look forward to serving you again in the future.

Edited August 11, 2020

Would like to commend the LogBase team for their swift response and action about our issue. App is also easy to use and the support team is very approachable within the app itself.

Misla Baking Co.
Philippines
2 months using the app
Logbase replied August 10, 2020

We are extremely sorry for the inconvenience caused. This happened because our HTTPS renewal failed for some unknown reason. The app was down for 2 hours due to it. We assure you such glitches will never happen again. Thank you for the opportunity and patience.

December 28, 2022

The customer service team is amazing. I had a question and could use the free zoom assistance option. They fixed my problem within a day. Perfect.

www.freggie.nl
Netherlands
2 months using the app