Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing and scheduling deliveries and pickups, praising its user-friendly interface, customization options, and reliable performance. The support team is noted for their responsiveness and personalized assistance, with the live chat feature being particularly quick. The team's flexibility and willingness to provide individualized support, including video calls for setup and troubleshooting, are also highly praised.

October 13, 2022

I worked with Sudhan on the setup of the app and he was very helpful. They met with me multiple times to go over the setup and functionality of the app. He was very responsive to any questions. I would highly recommend the app and Sudhan.

St. Louis Cheese Boards, LLC
United States
3 days using the app
December 8, 2022

Perfect for businesses that deliver locally! The customer service is wonderful! Siva helped me figure out everything I needed. Thank you Siva!

FloralsbyHeidiCatherine
United States
3 days using the app
Edited January 25, 2022

Finally, our problem in pickup point is SOLVED by this apps, We satisfied your service. Siva is GREAT to assist us! Thank you so much!

Packaging Lab Philippines
Philippines
3 days using the app
May 2, 2023

Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!

Jolly Cakery
Australia
About 6 hours using the app
Logbase replied May 2, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

May 29, 2023

Rahul hat uns perfekt durch den Onboarding Prozess geleitet. Weiter so! Auch die App erfüllt bisher alle unsere Ansprüche

David`s Fitnessfood
Switzerland
33 minutes using the app
Logbase replied May 29, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

October 7, 2021

The online customer support service i received while attempting to set up this app was fantastic! There were a couple of small issues i was unsure how to resolve and Siva in customer Care amended for me from their end with my permission.

BlossomLove Florals
Australia
3 days using the app
July 8, 2021

Our floral & gift store is using this app now to allow customers choose when they would like to receive their orders, by choosing if they want a delivery, or to pick up at the store. We customised the date range and time slot according to our business hours. The interface is user friendly, it's very easy to use as feedback by our friends who have tested out our newly launched website (we shifted from another e-commerce platform to Shopify recently) Installation is hassle free and the only thing we faced was the date picker window got truncated while on mobile mode. Once we wrote in, they replied within 6 minutes and got it fixed, that's just incredible.

Ladyblooms Pte Ltd
Singapore
3 days using the app
September 14, 2022

Siddarth was great! Amazing service. It is my second store using this app and I Really recommend. Their service is great.

ermetica.oficial
Brazil
3 days using the app
October 12, 2022

Sudhan from their customer service team was extremely helpful. He was responsive and assisted me with my store needs. Great app for retail stores that need lead time on orders. I suggest this app for anyone looking to set up an e-commerce business. 5 out of 5 stars!

The Steak Shop by Fairway Packing
United States
3 days using the app
April 13, 2022

Used to provide pick up options and local delivery within a radius. Also helpful to define specific product availability. Very good support and assistance with the set-up (Google API etc).

Landrace Bakery
United Kingdom
2 days using the app
Logbase replied April 13, 2022

Thank you for the wonderful review. Glad to assist you.