Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,024)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

January 9, 2022

This app is just what I need to automate the pick-up/local delivery scheduling for my small business. I have tried a few different related apps, and none of them provide the utmost helpful customer support that LogBase's app does. Thank you to Raj for being so available, helpful, and dedicated to assisting with launching my store!

SLICED
United States
About 1 month using the app
Edited November 4, 2020

I love this app for delivery and pick up. They walk you through it all- fantastic help and support.

Wild Thing Botanicals
United States
About 1 month using the app
Logbase replied September 24, 2020

Thank you for the wonderful review.

April 3, 2021

Before I review this app I would like to give a shout out to the tech(Padma) that got on zoom with me and helped me set everything up! WOW. I have never had customer service like this in my life. She took care of everything I asked for and found several other things that could improve the app/customer experience that I didn't even think to ask. I would give this customer service experience 10 stars. This app is everything I was looking for. It offers all the variants for my local business: local delivery, local pick-up, and the many time slots and windows and cut-off times that I needed. I highly recommend this app to biz owners that handle all their own deliveries and pick ups.

Salad Club
United States
About 1 month using the app
Edited September 6, 2022

Annie is so very helpful. She assisted me so well via zoom call. I've managed to know the things that i need to check. Thank you

Knots Flowers Dev Store
Singapore
About 1 month using the app
Logbase replied April 18, 2023

“We're really grateful and appreciate you taking the time to share your rating with us."

March 29, 2021

This app is fantastic for my bakery business, allowing me to let customers choose their option for getting their product with ease (collection, delivery and shipping). The support team is absolutely phenomenal and has helped me with every issue I have had and have fixed it quicker than they said they would. I would say this app is only second to the customer support they offer!

Holy Moly Bagels
United Kingdom
About 1 month using the app
September 29, 2023

Sid was very helpful and had a wonderful meeting in which he walk me through all the requires setup for the app. He is the best, give him a raise and take care of such hardworking employee. I want him to join me in future help or meetings.

Royal Plus Testing Store
United States
About 1 month using the app
Logbase replied September 30, 2023

Thank you so much for your kind words! It really means a lot.
-Sid

June 27, 2022

We are just getting started with this app, and I am already impressed. They offer a zoom call to help you get it all set up. Sudhan was great! He was able to show me how to get it exactly the way we wanted. It has more features, is easy to use, and is less expensive than other apps. So far, I highly recommend it.

Sleepyhead Beds
United States
About 1 month using the app
May 15, 2023

Their service is amazing. They always go above and beyond when it comes to tweaking the app to work better for my scenario and to help me get things set up.

The app works as described and has not given me any significant issues and the few things I did have due to conflicts with other apps, the support team fixed quickly.

Enjou Chocolat
United States
About 1 month using the app
Logbase replied May 16, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

August 1, 2020

Very good support, they set it up for me using zoom. Hope to see how this will work over he next few weeks.

URU Farms
India
About 1 month using the app
March 21, 2023

Perfect app, Janani assist me and customized the app for my need and changed it to RTL and some more custom modifications, very recommended

פרחי מרתה
Israel
About 1 month using the app
Logbase replied March 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.