Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,044)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers detailed customization options like order limits per slot, blackout dates, and preparation times, which aid in inventory management and scheduling. The app also allows setting customized delivery days and shipping rates, improving customer satisfaction and market reach. It supports multiple locations and adjusts delivery settings by zip/postal codes, enhancing the shopping experience. Merchants praise the customer support team for their responsiveness and effectiveness, including personalized troubleshooting via Zoom calls.

September 15, 2023

It's been smooth sailing since installation.

Celebrations
Nigeria
23 days using the app
Logbase replied September 19, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

June 19, 2022

This App helped me out sooo much! The customer service team was excellent and help me install it and customize it to my exact needs. I was so happy with Raj, he is extremely knowledgable, and skilled--he helped me with my very specific issues and I was able to get one on one help within a few hours of my request. Highly recommend.

Jenny Joans Boutique
Canada
23 days using the app
July 1, 2021

I use this app to ensure customers schedule a pick up date and time. They must select a slot before being able to pay for the order. I haven't used it long enough yet to say for certain yet how good (or not good) it is, but so far I would give it a 4 star. I don't find it to be the greatest in being user friendly, but it's pretty good. Also, I have encountered a few hiccups already, but the support team has been great - I would give them a 5 star.

Nyama
Canada
Almost 2 years using the app
February 22, 2021

Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.

McVapeUK Ltd
United Kingdom
22 days using the app
Edited March 13, 2023

Great support by Rahul! Everything is up and running fast. Could be a little bit more intuitive from the start, but the support is great.

De Predetariër
Netherlands
21 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

RedEye Coffee
United States
21 days using the app
Logbase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

April 22, 2022

101% customer service, very accomodating and it really helped me set-up and fix problems with the app and my shipping. Been helpful right from the start. Special mention to Siddarth Nataraj, he's been very responsive and it's the best customer service I've ever have. Thank you so much, highly recommended this app!!!!

Desserts by Rie
Australia
21 days using the app
February 1, 2022

I have been using this app for a few weeks now & it does everything i need. Every time i have had a problem or am unsure on how to do something i just click on the chat & the team is super helpful & so quick to answer my questions & assist me in whatever i need! Great service!

Blossoms at Home
Australia
20 days using the app
October 5, 2021

Best customer service of any app I've ever used. The guys are very responsive and fast to solve any issues. I use the app to control my daily deliveries and they are always by my side if I need to customize the experience. The app is also very simple and effective!

Kashew Cheese Deli
Vietnam
20 days using the app
April 5, 2022

Standout customer service -- they were incredibly responsive, timely, and helpful in getting the app integrated with our site. I was able to schedule a virtual meeting same-day for them to do some back-end work to ensure everything worked properly. Highly recommend, not just for the app (it does exactly what we need!), but also for the customer service support.

Bisnonna Bakeshop
United States
20 days using the app