Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,021)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

August 18, 2022

This app solved my complex delivery rates and options for my store, thanks Janani for your excellent support!

Kindori Moments Sdn Bhd (796564-U)
Malaysia
24 days using the app
April 17, 2023

Rahul is the best! He spent more than 1 hour with me to help me with all things! Super professional!

maisonlafleur
United States
24 days using the app
Logbase replied April 17, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

September 15, 2023

It's been smooth sailing since installation.

Celebrations
Nigeria
23 days using the app
Logbase replied September 19, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

June 19, 2022

This App helped me out sooo much! The customer service team was excellent and help me install it and customize it to my exact needs. I was so happy with Raj, he is extremely knowledgable, and skilled--he helped me with my very specific issues and I was able to get one on one help within a few hours of my request. Highly recommend.

Jenny Joans Boutique
Canada
23 days using the app
July 1, 2021

I use this app to ensure customers schedule a pick up date and time. They must select a slot before being able to pay for the order. I haven't used it long enough yet to say for certain yet how good (or not good) it is, but so far I would give it a 4 star. I don't find it to be the greatest in being user friendly, but it's pretty good. Also, I have encountered a few hiccups already, but the support team has been great - I would give them a 5 star.

Nyama
Canada
Almost 2 years using the app
February 22, 2021

Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.

McVapeUK Ltd
United Kingdom
22 days using the app
Edited March 13, 2023

Great support by Rahul! Everything is up and running fast. Could be a little bit more intuitive from the start, but the support is great.

De Predetariër
Netherlands
21 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

March 16, 2023

This app is perfect for our needs! We appreciate the customizability as we have certain products that are eligible for local delivery or pickup, but not shipping. We were able to set a local delivery radius, and customize our order confirmation email as well to include the pickup/delivery time details. The support has been so helpful and is extremely responsive through their live chat. I've been on Zoom calls for hours with their team and they don't stop until whatever I need is taken care of! Would highly recommend!

RedEye Coffee
United States
21 days using the app
Logbase replied March 17, 2023

Thank you for your positive feedback. It will be extremely helpful down the road.👍

April 22, 2022

101% customer service, very accomodating and it really helped me set-up and fix problems with the app and my shipping. Been helpful right from the start. Special mention to Siddarth Nataraj, he's been very responsive and it's the best customer service I've ever have. Thank you so much, highly recommended this app!!!!

Desserts by Rie
Australia
21 days using the app
February 1, 2022

I have been using this app for a few weeks now & it does everything i need. Every time i have had a problem or am unsure on how to do something i just click on the chat & the team is super helpful & so quick to answer my questions & assist me in whatever i need! Great service!

Blossoms at Home
Australia
20 days using the app