Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,061)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

July 26, 2023

We have just begun allowing customers to use the app but we have finished up testing. It functions exactly how we would like, there were a few minor tweaks that we wanted to make (mostly cosmetic) and support was extremely quick and helpful, they even assisted with a web issue we were having completely unrelated to the app!

Niagara Fresh Market
Canada
15 days using the app
Logbase replied July 29, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

May 19, 2021

This App is very rich in features, everything we needed for our online restaurant and more. It seemed complicated at the beginning but we clicked on the support/chat button and honestly, their support team was the best support I ever dealt with with any company in the past. They sent a zoom invite, shared the screen, did the demo, and installed and setup everything for us in a very quick and short time and professional manners.
Highly Recommend.

Aragoz Catering
Canada
15 days using the app
January 31, 2022

I just started using the app. Kumar helped me to set it up for my store. I have a particular need which is offering Delivery and Pick up ONLY for certain products. Even though this case is no that easy, Kumar helped me with a turnaround, that solves the solution (but not the ideal solution, which will be being able to deactivate the slot selector for SERVICES, which don't need any delivery. This tag exists already in Shopify)

terrāneo
Spain
About 1 year using the app
July 12, 2023

The support team (Rahul) provides excellent support, and very efficiently helps me to do the set up and explain the features clearly.

agnes b Cafe Fleuriste
Hong Kong SAR
14 days using the app
Logbase replied July 18, 2023

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback.

July 25, 2023

Rahul from Logbase was fantastic - he jumped on a call immediately and helped install the app and got it up and running in no time. Highly recommend these guys!

The Platter Emporium
Australia
14 days using the app
Logbase replied July 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 4, 2023

Sudhan Ravi Did a great job to help solve my problems. Went the extra mile

Dan's Reef World
United States
14 days using the app
Logbase replied October 6, 2023

We appreciate you taking the time to leave us a review. It means a lot to the whole team, and we’d love to have you back very soon.

October 13, 2022

App does exactly as described and more! It is great! I needed some tech help.. A gentleman named "Sudhan" zoom called me, and fixed the issue, he was extremely knowledgeable and friendly. Highly recommended. Also give Sudhan a raise! :)

Vegicatessen Ltd
United Kingdom
14 days using the app
October 14, 2020

We've tested several other order pickup apps and this is by far the best one. The support team is wonderful and helped us set the app up exactly as we needed in no time!

Obie's Worms
Canada
14 days using the app
Edited March 31, 2021

I've had so many question on how to customize my shop to better suite my needs. All the techs are so knowledge able and are always available instantly via zoom for help. Worth the money!Love this!

Ydanis & Co
United States
14 days using the app
January 24, 2022

very useful app and great support .. Sreeman helped me out a lot, thank you so much .. recommend if you running a cakery like us or any food business

K Cake Dessert
New Zealand
13 days using the app