Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,021)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

Edited October 3, 2024

Thank you Janani & Vinduja. Vinduja in particular helped me with an extremely complex setup issue which took over 2 hours to resolve. She was incredibly patient & also took the time to train me on some aspect so that we could be self-sufficient in the future.

Due to the complexity of our needs, she has also pre-emptively raised an issue that occurred during testing that I would not have notice.

I love that they orders get automatically tagged with the date of pickup / local delivery. Hugely helpful for managing delivery days.

Very appreciated!

iCooked
Australia
10 months using the app
Logbase replied March 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

Edited November 30, 2022

Purchased the app only 1 days before going live and with the help of the awesome tech support team, got the site up and running in time for our big launch! Seamless and easy to use. LogBase is very supportive of startup companies! Dhinakar and the rest of the team were awesome!

Treats by Special P
Canada
9 days using the app
June 21, 2021

Sree was very helpful and competent. He answered all queries very effectively and helped to configure the settings. Gives me great confidence in this app. Well done.

Carpina Bakery
Singapore
9 days using the app
August 1, 2023

Rahul is very nice, very patient and friendly, proactive in problem solving, Thank yǒu sōu mùchǎng for yǒurén support

TedHair
United States
9 days using the app
Logbase replied August 2, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 29, 2020

This app is fire.
A must have for every one who's using shopify to run their local business. The app has helped us tremendously to manage the incoming orders and not get flooded in the kitchen. Now it's just the perfect work flow. The support team is super helpful and kind. If you need any help just chat with them. They're happy to help. Can't wait for the coming language updates. Keep killin' it

Megas Alexandros
Germany
8 days using the app
November 3, 2022

Dhinakar was extremely helpful and walked me through the setup process. Great app that functions well for my store.

FloraJoy
United States
8 days using the app
Edited June 16, 2022

Great experience and quick help when needed! Siva is very helpful and quick to respond when I needed a small issue resolved.

Great One Cookie Company
United States
8 days using the app
Edited May 11, 2023

Great service from Febin! thanks so much.
I was stuck with the delivery zipcodes, user could go on to the cart before picking a timeslot and Rahul was so kind to help me and fix it for me.

Crisol empanadas
Netherlands
8 days using the app
Logbase replied May 4, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

October 9, 2021

This app is really important for online florists because choosing delivery date is very crucial for our customers. A huge shout out to the team, Sree, Siva, Janani and Rajkumar, who had helped me to set up the delivery settings based on our store unique needs. They had also helped us to customise the appearance based on my perfectionism and OCD. Great work! Highly recommend!

SJÖ Flora
Singapore
8 days using the app
January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app