Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,046)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers detailed customization options like order limits per slot, blackout dates, and preparation times, which aid in inventory management and scheduling. The app also allows setting customized delivery days and shipping rates, improving customer satisfaction and market reach. It supports multiple locations and adjusts delivery settings by zip/postal codes, enhancing the shopping experience. Merchants praise the customer support team for their responsiveness and effectiveness, including personalized troubleshooting via Zoom calls.

March 17, 2021

Very useful app for pickup and delivery times. Only thing to improve is the ability to customise the amount of time per time slot. Support team are friendly and super helpful.

George Crown Takeaways
United Kingdom
3 months using the app
October 7, 2021

The online customer support service i received while attempting to set up this app was fantastic! There were a couple of small issues i was unsure how to resolve and Siva in customer Care amended for me from their end with my permission.

BlossomLove Florals
Australia
3 days using the app
August 17, 2022

Great customer support. Quick responses. Definitely looking forward to using them throughout our business development.

Alta Water Co.
United States
3 months using the app
July 8, 2021

Our floral & gift store is using this app now to allow customers choose when they would like to receive their orders, by choosing if they want a delivery, or to pick up at the store. We customised the date range and time slot according to our business hours. The interface is user friendly, it's very easy to use as feedback by our friends who have tested out our newly launched website (we shifted from another e-commerce platform to Shopify recently) Installation is hassle free and the only thing we faced was the date picker window got truncated while on mobile mode. Once we wrote in, they replied within 6 minutes and got it fixed, that's just incredible.

Ladyblooms Pte Ltd
Singapore
3 days using the app
September 14, 2022

Siddarth was great! Amazing service. It is my second store using this app and I Really recommend. Their service is great.

ermetica.oficial
Brazil
3 days using the app
March 24, 2023

After testing out numerous local delivery apps, I found that this one works best for my site. There are lots of customization options and does not slow my site down. The user guides are amazing! I had an issue with removing the app ID from the products but customer service was prompt and fast and was able to walk me through it to fix it. It worked! He was also on standby to do a quick zoom call for further assistance if needed. I am very impressed with this app and highly recommend.

TNT Sweets™
United States
3 days using the app
Logbase replied March 24, 2023

Thank you very much for taking your time to leave us this wonderful review. It was great assisting you and please feel free to contact us any time for further assistance. We'll be glad to help you.

October 25, 2023

Janani is very attentive and helpful. Wonderful Service.

Amour Artisan
Singapore
2 days using the app
Logbase replied October 26, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 13, 2022

I worked with Sudhan on the setup of the app and he was very helpful. They met with me multiple times to go over the setup and functionality of the app. He was very responsive to any questions. I would highly recommend the app and Sudhan.

St. Louis Cheese Boards, LLC
United States
2 days using the app
August 16, 2022

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

Love is Love
Singapore
2 days using the app
April 13, 2022

Used to provide pick up options and local delivery within a radius. Also helpful to define specific product availability. Very good support and assistance with the set-up (Google API etc).

Landrace Bakery
United Kingdom
2 days using the app
Logbase replied April 13, 2022

Thank you for the wonderful review. Glad to assist you.