Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,050)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers detailed customization options like order limits per slot, blackout dates, and preparation times, which aid in inventory management and scheduling. The app also allows setting customized delivery days and shipping rates, improving customer satisfaction and market reach. It supports multiple locations and adjusts delivery settings by zip/postal codes, enhancing the shopping experience. Merchants praise the customer support team for their responsiveness and effectiveness, including personalized troubleshooting via Zoom calls.

August 16, 2022

Our store offers a lot of shipping options. Before we discovered this app, the shipping methods page was an absolute mess. I'm thankful for the help I received from Annie and Janani in setting up the app as per my store's requirements- both were very kind, polite and professional, and they understood my requests perfectly. I had no trouble at all understanding them either despite a lot of it being very technical, and I appreciate that the support team's assistance is just a message away. Kudos to you and your team, and thank you for putting yourselves in both the merchant's and customer's shoes to improve the user experience. Much love, Carmen

Love is Love
Singapore
2 days using the app
April 13, 2022

Used to provide pick up options and local delivery within a radius. Also helpful to define specific product availability. Very good support and assistance with the set-up (Google API etc).

Landrace Bakery
United Kingdom
2 days using the app
Logbase replied April 13, 2022

Thank you for the wonderful review. Glad to assist you.

February 4, 2021

We have a floral shop and had been using a different app for the past several months but in order to get all the features we needed our monthly price kept going up. The customer service with In Store Pickup Local Delivery is unmatched. A wonderful representative worked with me this morning to get everything set up exactly how we wanted it and after set up I had one more question and within 2 minutes another associate had me on a zoom call and had fixed the problem for me. Amazing app, best customer service.

Rachel A. Clingen Boutique Blooms
Canada
2 days using the app
January 17, 2023

The app is very helpful by letting customers choose a date and time range for pick up orders. Customer service was amazing and able to fix our problems and requests right away!

Wags & Whiskers Co.
Canada
2 days using the app
Logbase replied January 19, 2023

Thank you for your wonderful review! 🙏🏻

February 5, 2023

Rahul & Dhanaseelan - were a great help in setting up my website. They especially assisted me in setting up the scheduling part

BOOZEY
Spain
2 days using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

December 6, 2022

We haven't implemented the app live yet as we're still in the setup process but they have been great to work with. Siva helped us navigate through the issues we had at the outset and it's great to know they are available for any other issues we may run into.

Hop City Beer & Wine
United States
2 days using the app
Edited August 18, 2023

I am editing my review and apologise to the team at Delivery-Pickeasy App for my 1 Star review previously, I did not realise that I had installed this app previously so I wasnt aware I had already used the trial.

Thankyou for your quick response and for looking into this for me and for giving me an explanation. It is much appreciated.

Although the app doesnt seem to do what my store needs it to I have given 5 stars based on the customer support and understanding team.

Thankyou Emma, For Petz NI

For Petz NI
United Kingdom
2 days using the app
Logbase replied August 12, 2023

Thank you so much, Emma, for updating your review and sharing your experience. We appreciate your understanding and kind words about our customer support. If you have any further feedback or questions, feel free to reach out.

May 8, 2023

Very good service with Sudhan Ravi. I use the app now on my two website so it means that i'm very satisfied. I recommand Pickup Delivery app

akortraiteur
Canada
2 days using the app
Logbase replied May 8, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 11, 2023

App is perfect ! The team is great and the support service with Raghull was amazing, thank you again for your help !

Impulse Paris
France
2 days using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 10, 2023

Vindu was very helpful today in changing the appearance of our website.

Satellite Garden Centre
Canada
1 day using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.