Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,062)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing operational efficiency in managing local deliveries, pickups, and shipping. It offers customization options like setting specific pickup times and blackout dates. Features such as order limits per slot and dynamic delivery rates are particularly beneficial. The app integrates seamlessly with Shopify and is noted for reliable performance and responsive customer support, available through multiple channels including live chat and Zoom.

May 8, 2023

Very good service with Sudhan Ravi. I use the app now on my two website so it means that i'm very satisfied. I recommand Pickup Delivery app

akortraiteur
Canada
2 days using the app
Logbase replied May 8, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 11, 2023

App is perfect ! The team is great and the support service with Raghull was amazing, thank you again for your help !

Impulse Paris
France
2 days using the app
Logbase replied October 13, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

October 10, 2023

Vindu was very helpful today in changing the appearance of our website.

Satellite Garden Centre
Canada
1 day using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

February 16, 2023

Ik was op zoek naar een makkelijke en niet te dure app om afhalen beschikbaar te maken op mijn website. Deze app heeft alle opties die ik nodig heb. Bij het installeren kwam ik wat problemen tegen. Hierbij werd ik heel snel en heel goed geholpen door Rahul. We planden gelijk een zoom meeting in en hij heeft alle tijd genomen om alles goed in te stellen en uit te leggen. Ik raad deze app zeker aan!!

Pâtisserie Julie
Netherlands
1 day using the app
Logbase replied March 13, 2023

Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.

April 26, 2023

I will provide more information about my review in few days, but I have to say how satisfied I feel with the service provided by Dhinakar, the role he has take is like a success product manager and even more. Thanks for having such a great app! We are still developing our site so if I find anything wrong I might update my review but for now everything is great. Thanks Dhinakar for being such a great help!

TicoDescuentos
Costa Rica
1 day using the app
Logbase replied July 26, 2023

Thank you so much for your fantastic 5-star review! It means a lot to the whole team, and we’d love to have you back very soon.

March 17, 2022

Finally an app for pickup that works for multiple locations AND sorts the orders by location! Developers helped me troubleshoot issues in my product listings as well. Highly recommend!

Coroco Coffee
United States
1 day using the app
September 18, 2023

Easy to understand & setup the app. Mr. Barath from customer support is also quick to respond to queries and helped setup the app on our store.

Vridhi Techno Farms Pvt Ltd
India
1 day using the app
Logbase replied September 19, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

September 6, 2020

Thank you for the quick and helpful response. For a small bakery shop, this app helps me to manage the delivery date and time exactly the way that I want. Highly recommended.

solight
Hong Kong SAR
1 day using the app
May 18, 2023

Febin was super helpful, answered all my questions and was willing to go the extra mile. Great experience with Pickeasy so far!

Mashup Ice Cream Company
United States
1 day using the app
Logbase replied May 18, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

Edited May 9, 2022

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service!
The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer.
For those reasons I give the app 4 stars, but the customer service is a 10.

Naperville Meats
United States
About 1 month using the app