Plex: Delivery Estimation Date

Plex: Delivery Estimation Date

Reviews (217)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for providing clear and accurate delivery estimates on product pages, which enhances customer satisfaction and reduces cart abandonment. It features robust customization options to match store themes and supports diverse inventories. The interface is user-friendly, ensuring easy setup and seamless performance without slowing down the store. It also offers various language options and regional customizations for international markets. Exceptional customer support, particularly from individuals like Razin, is frequently praised for responsiveness and effectiveness in resolving issues and optimizing app performance. Merchants consider it a cost-effective solution that significantly improves customer experiences and sales efficiency.

August 21, 2020

Love how this app is simple to use and very clean display on the product page - doesn't look spammy and overdone. Best of all - ITS FREE! Good for us folks just starting out and don't have a lot of money to throw on add ons. Would like if there was an option to add a date range rather than just one date. Ex: June 15 to June 25 - Instead of the customer just seeing June 25 and getting turned off. Thanks guys - loving this app so far.

FancyComplexion
Canada
18 days using the app
November 17, 2023

This is the best app exactly what i was looking for the shipping time calculator is great and its has improved my store so much and the customer service was great and especially Razin Thank you so much!!!

Rackcroft
United States
15 days using the app
September 15, 2020

amazing app and super support by whatsapp. This is what we needed for a long time. New functionality will be available soon, we can't wait.

allestoelen
Netherlands
15 days using the app
May 11, 2022

Thanks for the hard work and helping us out by making things easier, this app helps with showing customers estimate arrival times

Discount Storez
South Africa
13 days using the app
Pleximus replied May 13, 2022

Thanks for your feedback! 😊 We are so glad that you are happy with our app. We are always here for you! Thanks for choosing Pleximus!

June 30, 2021

Very good app if you have a limited amount of products. If you have more products like our store it is very hard to maintain delivery times. (For example no select all button available and limited options to filter.) Asked the customer service team twice to help me but never got a reply. Considering to look for another app now.

LuxLiv Interiors
Germany
11 months using the app
Pleximus replied July 2, 2021

Thank you for writing your review and for providing your feedback to us here.
Right now our app does not have too much filter functionality. We have noted down your request so that we may consider this in future app updates. Thank you for your input.

August 19, 2020

mejor que nunca trabajar con ustedes.
son autenticos profesionales,esperamos siga siempre higual de bien como siempre para poder seguir recomendando.

Somphine
Spain
9 days using the app
Edited March 23, 2021

Updating my review to 1 star as the app no longer works and they haven't responded to my support request....

MarbleWallpaper.co.uk
United Kingdom
8 months using the app
July 25, 2020

I wish we could use this app however this is no support for setting different timelines for different shipping zones or shipping methods. Your only option (that I can find at the time of writing this review) is to set a blanket "x" day(s) shipping time on your product.

There is not enough tools to offer an accurate time frame that we can stand behind at this time. However we look forward to seeing this app updated in the future to support different time frames based on the customer's location.

Exotic Wings and Pet Things
Canada
8 months using the app
February 3, 2021

Its a good app that looks smart but it has some major flaws: 1) It counts Saturday and Sunday as a delivery day even if you have Saturday and Sunday as a non-working day. This means that if a customer places an order on Friday and you have a 3-day delivery window it states Monday as the delivery day when it should be Wednesday.
2) You can't change the placement of where the delivery estimate appears on the product page and it appears too close to the product body text. I believe further coding is required for this but I am not a coder. I have written to the developer twice on the above points and support is slow and not very helpful. I'm still waiting 3-days later for a response to my last email.

Auto Junk UK
United Kingdom
7 months using the app
January 20, 2021

Ottima APP, molto semplice da gestire e funzionale. Ho fatto richiesta di assistenza e sono stati veloci nella risposta. La consiglio

vJria
Italy
7 days using the app