Plex: Delivery Estimation Date

Plex: Delivery Estimation Date

Reviews (217)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for providing clear and accurate delivery estimates on product pages, which enhances customer satisfaction and reduces cart abandonment. It features robust customization options to match store themes and supports diverse inventories. The interface is user-friendly, ensuring easy setup and seamless performance without slowing down the store. It also offers various language options and regional customizations for international markets. Exceptional customer support, particularly from individuals like Razin, is frequently praised for responsiveness and effectiveness in resolving issues and optimizing app performance. Merchants consider it a cost-effective solution that significantly improves customer experiences and sales efficiency.

January 20, 2021

Ottima APP, molto semplice da gestire e funzionale. Ho fatto richiesta di assistenza e sono stati veloci nella risposta. La consiglio

vJria
Italy
7 days using the app
August 25, 2020

i really like this app keep me and shoppers updated. it is really helpful and useful very creative and also smart

Hollywood Kollection
United States
6 days using the app
April 25, 2021

Good app lets me be able to inform the customer about the delivery of the items! I need to place it above the add to cart button though

OUTCLASSER
United Kingdom
5 months using the app
Edited August 25, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Lepete
United States
5 days using the app
October 23, 2023

very very nice good live support

skycraft
Türkiye
4 days using the app
Pleximus replied November 17, 2023

Thanks for your review and the promising words you gave us.

July 24, 2020

I love the ability to add different delivery dates for different products. Support is A+ and they respond very quickly. More features are coming and for a free app I highly recommend for store owners for conversions. Thanks.

ComboWise
Nigeria
3 days using the app
Pleximus replied July 25, 2020

Thank you so much for your kind and positive words. You've made our day. We really appreciate it.

Thanks Again :)

January 4, 2021

I like this app but she didnt let me set Delivery by date day to. I like to set a day with out counting function. All the rest is perfect

ClickExpress
Portugal
2 months using the app
March 19, 2021

DON'T WASTE YOUR TIME! Easy interface to quickly set up the estimation on your store, but it doesn't work. They have very poor customer service. I emailed them about the issue of the order delivery estimation not being displayed on my website and they replied 4 days later saying " let me check" without any greeting or anything. Sounded like you were messaging some random person. Anyways, I waited a couple of days and no one got back to me. So I sent them an email again asking if there was any update and again 3 days went by and no one got back to me. Apparently this is an ongoing issue faced by other store owners too. You'd think it would be fixed by now.

labanci
Canada
2 months using the app
September 7, 2020

I wrote to customer service to help me put the Spanish language in the application and yes, they added it but more than 20 days after I wrote and they even added a mandatory subscription of US $ 2.00 per month just for the translation from English to Spanish . It is something absurd I feel disappointed I will uninstall the application ...

Dicons
Dominican Republic
About 1 month using the app
March 8, 2021

I've reached out to their development team numerous times about the order delivery date not being displayed on the order confirmation page. I have customers constantly reaching out requesting this information. At first I was told that the information was there, then I ran a test and saw that it wasn't. I reached out to them numerous times over a month-long period. They finally contacted me and told me that it wasn't there after saying that it was and offering to make the changes. They said that they would send a collaborator request to make the changes. No request ever came. Then I reached out to them again. This time they told me that the change would be available in a future release and that they didn't have a release date. I asked them if they could make the change since they already told me that they would. Still haven't heard anything back. Their customer service isn't great and you shouldn't have to constantly follow up with them. Especially after they told me that the delivery date was on the confirmation page, then told me they would make the change, and now waiting on a release date....

Used by God
United States
About 2 months using the app