Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

August 27, 2024

The app was very easy to set up and helps our business support both a local warehouse and drop ship business. The team are good with support but this is exclusively over email. Good value for money.

Olivela
United States
5 months using the app
Cork Labs replied August 28, 2024

Thank you, we are always excited and happy to help!

August 13, 2024

Order fulfillment Guru is a great app. We use it for a sync with a partner and it works flawlessly. Kevin is very helpful during setup. I definitely recommend this app if it meets your use case.

OPD Manufacturing
Canada
3 months using the app
Cork Labs replied August 14, 2024

Thank you for the lovely review. We are excited and happy to help!

June 14, 2024

Kevin was extremely helpful when I had an issue and needed help! He helped fix our store and the connection with a partner within a few hours and we were good to go! Love it when we have a good app with a good customer service team!

SOBER(ISH)
United States
8 months using the app
Cork Labs replied June 15, 2024

Thank you so much for the lovely review, we are always excited and happy to help!

July 26, 2024

This tool helped us manage complicated fulfilment workflows. Their support is top tier!

Ecomflow
Hong Kong SAR
4 months using the app
Cork Labs replied July 28, 2024

Thank you for the lovely review! We are excited and happy to help!

October 2, 2024

Very useful app and helpful and responsive support! Highly recommend.

AUTEUR
United States
2 days using the app
Cork Labs replied October 3, 2024

Thank you for the lovely review. We are super excited to help!

May 24, 2024

OFG has been great for our business. Staff is very friendly and helpful.

PROLEEP
Portugal
8 months using the app
Cork Labs replied May 26, 2024

Thank you! We look forward to helping your team, let us know if you have any other questions.

April 16, 2024

Thanks Kevin! Fast and clear answers to solve our problem and doubts.

diarrablu
United States
About 1 year using the app
Cork Labs replied April 17, 2024

Thank you so much, we are always excited to help!

January 9, 2024

We have an extremely specific and complex use case for OFG building an order sharing system into the back end of our site, and were able with some work to make it work. We are happy with the results. Currently implementing some further improvements after a helpful one on one chat as well. Straightforward to use, and responsive support team.

Department 56
United States
7 months using the app
Cork Labs replied January 10, 2024

Thank you! We are excited and happy to help. Let us know if you need anything else.

October 6, 2023

OFG app is a fantastic app. We have multiple warehouses and OFG app is able to handle our complex order routing logic to send orders to various warehouses. We want to ship from a warehouse that is closest to the customer’s destination. We don’t want to split an order between multiple different warehouses if we can avoid it. The OFG app allows us to prioritize and use the “all or nothing” fulfillment logic.

The Cork Labs team helped us set up expansion stores, one per warehouse. It makes it very easy for WMS to pull orders. Each warehouse only sees their own orders and there is no confusion of pulling orders that are meant for other warehouses.

The app itself has a nice and easy to use interface. Their support is amazing and always available to help. We do a lot of flash sales, and the Cork Labs team is available to make some changes for us and resolve our issues. I believe this is by far the best order routing app for Shopify.

YoungLA
United States
2 months using the app
Cork Labs replied October 8, 2023

Thank you so much for the amazing review. We are very excited to work with the YoungLA team and will continue to make the app even better.

January 5, 2024

Great app, the only one making life really easy forwarding orders. The price is a little high and the service is great, they're super helpful but does feel a bit rushed at times.

All in all very happy!

Limited Coffee Co
United Kingdom
25 days using the app
Cork Labs replied January 7, 2024

Thank you for the lovely review. We are excited and happy to help!