Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

November 26, 2020

This app is great! Easy to use, fast setup. It solved my biggest problem, namely the automatic distribution of orders to my different dropshippers. But the best of all is the support! The team is so helpful, so quick and so competent. I don't worry at all if there is a problem, because I know that I will get help quickly. By the way, I always caused the problems myself :-) My unreserved recommendation!

Oecher Shop
Germany
Almost 2 years using the app
Cork Labs replied November 26, 2020

Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.

November 17, 2020

Great app allowing seamless ordering and communication and great customer service. Highly recommend this app.

Polin Wines
Australia
Almost 2 years using the app
Cork Labs replied November 23, 2020

Thank you so much for the lovely review! Let us know if you have any other questions.

Edited April 29, 2023

Order Fulfilment Guru and the support at Cork Labs are top-notch. I'm a bonafide novice and their patience with me was great. I highly recommend them.

Nemechek Protocol
United States
Over 1 year using the app
Cork Labs replied August 22, 2021

Thank you so much for the lovely review. We always look forward to help you and let us know if you have any other questions.

June 28, 2023

Kevin was able to answer my questions with ease! Great app, and an even better team! Really appreciate the support.

WeInfuse Store
United States
Over 1 year using the app
Cork Labs replied June 28, 2023

Thank you for the lovely review. We are always happy to help!

March 11, 2022

OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.

Gamer Advantage HQ
United States
Over 1 year using the app
Cork Labs replied March 11, 2022

We have enjoyed working with your team. Looking forward to our continued collaborations.

March 23, 2022

We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.

Onlinetoner
Australia
Over 1 year using the app
Cork Labs replied March 23, 2022

Thank you for the lovely review. We are happy to help and let us know if you need anything else!

September 19, 2022

Kevin and the team has been so responsive and helpful in assisting me to set up the app. Had so many questions back and forth and they were just patient. Highly recommended.

Zanteia
Hong Kong SAR
Over 1 year using the app
Cork Labs replied September 20, 2022

Thank you so much for the lovely review. We are always happy to help.

June 22, 2022

This app has been great. It has been easy to use and it was exactly what I was looking for. The customer service has also been amazing. If I run into any issues, they respond quickly and it is solved quickly too. I highly recommend it.

BuyVeteranOwnedUSA
United States
Over 1 year using the app
May 1, 2023

Great app that allows us to work with multiple vendors in multiple locations. They have A+ customer support. Responsive and always ready to help.

16Submarines
United States
Over 1 year using the app
Cork Labs replied May 1, 2023

Thank you for the lovely review! We are excited to help!

October 6, 2023

OFG app is a fantastic app. We have multiple warehouses and OFG app is able to handle our complex order routing logic to send orders to various warehouses. We want to ship from a warehouse that is closest to the customer’s destination. We don’t want to split an order between multiple different warehouses if we can avoid it. The OFG app allows us to prioritize and use the “all or nothing” fulfillment logic.

The Cork Labs team helped us set up expansion stores, one per warehouse. It makes it very easy for WMS to pull orders. Each warehouse only sees their own orders and there is no confusion of pulling orders that are meant for other warehouses.

The app itself has a nice and easy to use interface. Their support is amazing and always available to help. We do a lot of flash sales, and the Cork Labs team is available to make some changes for us and resolve our issues. I believe this is by far the best order routing app for Shopify.

YoungLA
United States
Over 1 year using the app
Cork Labs replied October 8, 2023

Thank you so much for the amazing review. We are very excited to work with the YoungLA team and will continue to make the app even better.