Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

Edited May 18, 2023

This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.

CD Projekt Red Gear Store
United States
About 1 year using the app
Cork Labs replied May 18, 2023

Thank you for the suggestion. We'll look into possibly incorporating that info.

September 25, 2021

I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!

Sylth Virago
United States
About 1 year using the app
Cork Labs replied September 28, 2021

Thank you so much! We look forward to help you as always.

October 13, 2020

Amazing support! I asked for some adjustments and the response was quick and exactly what we needed.

Spier Shop
South Africa
About 1 year using the app
Cork Labs replied October 27, 2020

Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.

November 10, 2022

Using this to distribute orders from central shop to several fulfillment shops. Versatile and reliable, and when there's an issue, customer service responds quickly. Pricy, but worth the money.

Wildbiene + Partner
Switzerland
About 1 year using the app
Cork Labs replied November 10, 2022

Thank you for the lovely review. We are always happy to help.

March 1, 2023

If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!!

Bonus, the support has been awesome so far :)

Off Grid and Marine Energy
Canada
About 1 year using the app
Cork Labs replied March 1, 2023

Thank you for the lovely review. We are so excited to help!

March 20, 2023

I've used a couple of different order fulfillment apps to connect shopify stores over the years and this is the first one I'm actually satisfied with. The interface is great, it's easy to set up and it's actually reasonably priced unlike some.

Session Goods
United States
About 1 year using the app
Cork Labs replied March 20, 2023

Thank you so much! We really enjoyed working with your team and are always happy to help!

January 27, 2023

This app is a life saver! Easy to use, reasonably priced, and outstanding support. I wish everything were this simple.

Morrison Outdoors
United States
12 months using the app
Cork Labs replied January 27, 2023

Thanks for the lovely review. We are always happy to help!

November 21, 2022

Provides really nice flexibility for inventory location prioritization, definitely a big help for us.

Boisson
United States
12 months using the app
Cork Labs replied November 21, 2022

Thanks for the lovely review. We are happy and excited to help.

August 29, 2022

App works great to push some of our orders to a 3PL warehouse to save on shipping costs and reduce lead times. Kevin at Cork Labs was fantastic on a scheduled Zoom call to make sure we configured it correctly.

Ghost Controls
United States
11 months using the app
Cork Labs replied August 29, 2022

Thanks for the lovely review. We are always excited to help!

September 30, 2022

We've been searching for years for a solution to automate prioritizing fulfillment flows between our warehouse and multiple brick and mortar locations. Order Fulfillment Guru was the perfect solution. Setup was unusually easy and the Cork Labs/Order Fulfillment Guru team has been incredibly helpful and responsive.

imogene + willie
United States
11 months using the app
Cork Labs replied September 30, 2022

Thank you for the lovely review! We are excited and happy to help.