Order Fulfillment Guru

Order Fulfillment Guru

Reviews (108)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining complex order fulfillment processes, especially for businesses with multiple warehouses or engaged in dropshipping. It is praised for reducing manual labor and minimizing errors, enhancing operational efficiency and customer satisfaction. The app features a user-friendly interface, straightforward setup, automatic order splitting, and efficient routing. It also supports effective synchronization with partners and dropship operations management. Merchants appreciate the reliable performance and exceptional customer support, noting the responsiveness and helpfulness of the support team, including personalized assistance like one-on-one chats and video calls for setup.

April 22, 2023

The Cork Labs team has shown excellent dedication to help us with a complex brand launch. Their strong, timely communication has been vital. We have also benefitted from their outstanding knowledge of Shopify, our fulfillment provider, and related apps. The app itself has a nice, easy to use interface and is nicely integrated with Shopify's core functionality.

GOLO
United States
About 1 year using the app
Cork Labs replied April 22, 2023

Thank you. We are so excited to help!

January 28, 2022

We're using the app to split orders so our warehouse can process them individually and it works perfectly. Their support is top notch as well.

Sans
United States
About 1 year using the app
Cork Labs replied January 29, 2022

Thank you for the lovely reply. We are always happy to help, have a great day!

October 22, 2020

We have just started using the app and got great support som Claire when having some questions. Everything works as expected.

HundStil.com
Sweden
About 1 year using the app
Cork Labs replied October 27, 2020

Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.

May 15, 2023

The team at Cork Labs/OFG is amazing. They respond at all hours to make sure everyone is running smoothly. Very happy!

Browze 3PL
United States
About 1 year using the app
Cork Labs replied May 15, 2023

Thanks so much for the review! We are happy and excited to help!

Edited May 18, 2023

This app worked well to be able to split orders across our different warehouses. A point of improvement - if you have warehouses in different countries, it would be nice to be able to get the relevant tax and duties information transmitted for each portion of the order.

CD Projekt Red Gear Store
United States
About 1 year using the app
Cork Labs replied May 18, 2023

Thank you for the suggestion. We'll look into possibly incorporating that info.

September 25, 2021

I spoke with Claire to help me with inputting tracking details for our orders. She was very prompt in responding to my request - even on the weekend and was helpful in providing a guide to assist as well as the instruction within the email. Great service!

Sylth Virago
United States
About 1 year using the app
Cork Labs replied September 28, 2021

Thank you so much! We look forward to help you as always.

October 13, 2020

Amazing support! I asked for some adjustments and the response was quick and exactly what we needed.

Spier Shop
South Africa
About 1 year using the app
Cork Labs replied October 27, 2020

Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.

November 10, 2022

Using this to distribute orders from central shop to several fulfillment shops. Versatile and reliable, and when there's an issue, customer service responds quickly. Pricy, but worth the money.

Wildbiene + Partner
Switzerland
About 1 year using the app
Cork Labs replied November 10, 2022

Thank you for the lovely review. We are always happy to help.

March 1, 2023

If you have multiple warehouses or dropship suppliers this is the app for you!!! It's well thought out, integrates with email, shipstation and more, and even has a shipper web portal for tracking and processing!! Score!!!

Bonus, the support has been awesome so far :)

Off Grid and Marine Energy
Canada
About 1 year using the app
Cork Labs replied March 1, 2023

Thank you for the lovely review. We are so excited to help!

March 20, 2023

I've used a couple of different order fulfillment apps to connect shopify stores over the years and this is the first one I'm actually satisfied with. The interface is great, it's easy to set up and it's actually reasonably priced unlike some.

Session Goods
United States
About 1 year using the app
Cork Labs replied March 20, 2023

Thank you so much! We really enjoyed working with your team and are always happy to help!